Amy Fong Email & Phone Number

Los Altos, California, Us

- Firmware, Cloud services, Mobile testing for IoT devices- write test plan/test cases, and execute tests for firmware for new IoT devices including Bluetooth connectivity, WiFi connectivity, data synch over WiFi and Bluetooth, firmware updates over WiFi and Bluetooth- debug firmware/cloud services issues

San Francisco, California, Us

First QA hire, responsible for developing and implementing QA process and strategy- Develop from scratch regression test plan and strategy for existing features on Web, iOS, Android Clients and Web authoring tool- Lead internal QA team and external QA testers (manual regression)- Build internal QA team (hiring, mentoring)- write test plan/test cases, and execute tests for all new features on Web, Android and iOS clients, and Web authoring tool, including real-times updates across all clients, mobile client offline mode execution- work with development team conduct whitebox testing during development- blackbox testing on release candidates & new features- proof of concept feature development and testing on mesh network between Android & iOS devices allowing Parsable users to collaborate without internet access- triage and prioritize tickets- work with product, design and development team to define new feature requirements- work with customer development team investigate/triage issues- iOS, Android and Web automation framework and test script development- API testing (feature/automation of internal API, integration to external API feature)

San Francisco, Ca, Us

- Lead QA team for testing through initial development, through beta testing to public launch and ongoing releases- Lead QA effort following the acquisition of Tagg Pet Tracker (Snaptracs), taking over the testing of FW and Software (server/app) for new hardware Tagg GPS Plus, as well as complete replacement of communication server and billing system for Tagg Pet Trackers - Lead firmware QA for Whistle Activity monitor, Tagg GPS Plus, and Whistle GPS - write test plan/test cases, and execute tests for firmware features activity monitoring, Bluetooth connectivity, WiFi connectivity, data synch over WiFi and Bluetooth, firmware updates over WiFi and Bluetooth, cellular connectivity, GPS location/tracking, firmware updates over cellular network, temperature monitoring/alert- write test plan/testcases, and execute testing for algorithm for testing activity monitoring, activity classification- implement a Phidgets motor used to simulate real 3-D motion used to detect/debug motion and hardware issues- Lead software QA for Whistle App on iOS, Android and WebApp - write test plan/testcases, and execute tests for installation, in app setup of activity monitor, and tracker, user subscription billing, activity timeline, GPS mapping, community building, manual events input, integration with Jawbone, Bluetooth pairing - triage and prioritize tickets

San Francisco, Ca, Us

Fresh Deck Poker (iOS/Android/Kindle/Facebook)Video Poker Tour(iOS)Idle Worship (Facebook)- implement automated stress testing using UIAutomation- work with product, art, development, netops, marketing, BI teams develop product requirements, test strategy, resource allocation and schedule for releases - analyze industry and internal BI data to prioritize testing- write and maintain debugging wiki page, build information for mobile products- build and distribute test builds - test the integration of third party SDK’s Urban Airship, User Acquisition Partners (mdotm, grow mobile, Tapjoy etc), Appirater, Crittercism, mobile advertisers (Supersonic)- test In App Purchases and push notification services with Amazon, Google and Apple app store.- write test plan & test cases for new features, BI, regression, sanity, device & OS support testing- BI sensor definition and testing using Localytics- triage and prioritize tickets- develop debugging guideline for Customer Service team

Mountain View, Ca, Us

WebRTC http://www.webrtc.org/ - Chrome Media Group- quality, functional and performance testing of WebRTC ViE with VP8 (WebM) & VoE on all supported platforms - responsible for selecting & branching to test and deliver stable releases of WebRTC- determine and document release process for WebRTC- identify, document, build/setup and maintain lab for testing & development team, coordinating with network, security, IT, space planning teams & external vendors to build lab environment that meet the WebRTC team's needs- created website, wrote, verified and maintain the API documentation for WebRTC open source project website (http://www.webrtc.org)- document the deltas between GIPS and WebRTC open sourced API, to transition former GIPS customers to WebRTC- fix problems & add functionality to WebRTC test, automation & demo applications for all platformsdocument WebRTC and codec build dependencies and environment on Windows, Linux (Ubuntu, Fedora, OpenSuse), Mac OSX, iOS and Android- fix problems, add functionality to GIPS ViE test, automation & demo applications on iOS & Android- build, perform quality & functional testing of GIPS ViE for iOS & Android- investigate & resolve customer issues - perform branching, merge fixes from main trunk to stable branch, build and deliver libraries to customersworked with Google acquisition IT team to understand, identify and replicate GIP's development environment in Google IT environment, to reduce impact to the team's work flow during integration into Google.- Help technical solutions engineers to learn the WebRTC building, development process, code reviews

San Francisco, Ca, Us

Global IP Solutions specialized in Video & Voice signal processing and real time communications. GIPS Video & Voice Engine API's are used in PC & Mobile products such as Google's gTalk, & Hangout, Yahoo's Messenger, and by companies such as WebEx, Avaya & Cisco- functional testing on Video (ViE), Voice (VoE), Video Conference (ViCE) & Voice Conference (VoCE) Engines for all platforms- worked with Program Manager and development team in San Francisco & Stockholm to develop test strategy, resource allocation and schedule for releases of GIPS ViE, VoE, ViCE, VoCE for PCs & Mobile

San Jose, Ca, Us

- As Test Lead for ANA 4.1, CTM 7.0 and CMGM 2.0 defined project schedule (Microsoft Project), resource allocation, report status to project team. Co-ordinate project with global test and development teams. Worked with IOS-XR team to establish CLI/SNMP/MIB version change protocol to ensure compatibility with ANA release, and to reduce resources needed for ANA development and test to support new IOS-XR releases. Project coordination with device product team, negotiate resolutions of defects between network management and device teams.- Design and build Carrier Ethernet network using Cisco Router (IOS and IOS-XR) and switches, integrate with existing (operational) customer edge networks, configure end to end MPLS VPN for testing solution with virtualized based deployment of Cisco Unified Operations Manager (CUOM) and Cisco Unified Provisioning Manager (CUPM) applications on a single server through VMWare.- Drive Root Cause Analysis, leverage information from the analysis to improve quality in software releases by allocating resources to critical/weak components of the product- Drive NMTG Unified Cross Functional Processes by producing standardized processes, templates for traceability through defect tracking, test plan writing, test result tracking, product requirements tracking as required by TL9000- As a Software Test Engineer, wrote, executed test (black/white box) strategies, configured necessary servers/hardware/network devices for features in variety of Cisco Network Management (supporting 1000+ IOS-XR, IOS, SONET, MGX devices) products implemented using a variety of technology, and on Cisco MGX devices- design and automated scripts for card redundancy, OSPF, DTMF Relay Test, VISM Bearer Regression for Cisco MGX devices using Tcl, Perl, shell scripts

Richardson, Texas, Us

London, On, Ca

create and maintain database for all audio/visual/compute equipment supported by Instructional Media Servicescreate and maintain database for payroll of Instructional Media Services employees

Ca

- Assist with the organization and create website for a company wide initiative "Verification Forum" to bring together over 200 managers and lead QA/Test Engineers from across business groups and global locations to share ideas/experience/tools- Created web site for customer interaction initiative, to share information regarding customer networks, customer usage of network management software across the organization- upgrade and configuration of Nortel SONET (Express, OC3, OC12, OC48, OC192) equipment for test lab environment- Plan, write and execute black box/white box, regression test strategies of network management software for features: Central Alarm Printing, INM Installation/Un-install, Network Wide Backup and Restore, Performance Monitoring Threshold Templates

Graphical design, maintenance, coding of web pages using html, CGI, PhotoshopProvide technical support to clients to resolve issues with their internet serviceCreated an online tool using shell and awk script that allow clients to verify online their internet usage sessions. Hong Kong imposed a per minute fee on internet usage, that is charged by the ISP, the script was created to provide more detail information on usage, since the billing software only provide the total minutes of usage.

Toronto, On, Ca

Provide administrative support to volunteers for their fund raising effortsPrepare volunteers for their departures overseasResearch and produce manuals for volunteers to understand the conditions in the field Research and prepare emergency first aid kits for different overseas projects

Android Basics Nanodegree, Android Development

B.Sc., Computer Science With Specialization In Software Engineering