Customer Care And Sales Rep / Marketing Coordinator
Roanoke, Va
I began at Burris as a Customer Care and Inside Sales Representative. Responsibilities included answering and directing incoming calls, communicating with vendors, developing and retaining customer relationships, providing customized samples to prospective customers, and inputting account information to QuickBooks.My position gained the marketing initiatives for the company. Duties then also included monitoring new product releases, designing and placing ads, designing line cards and… Show more I began at Burris as a Customer Care and Inside Sales Representative. Responsibilities included answering and directing incoming calls, communicating with vendors, developing and retaining customer relationships, providing customized samples to prospective customers, and inputting account information to QuickBooks.My position gained the marketing initiatives for the company. Duties then also included monitoring new product releases, designing and placing ads, designing line cards and price sheets, researching marketing avenues, revising website content, and writing and distributing press releases.As a leader in customer service and marketing, I reported progress in two weekly meetings. I initiated the tracking of new customer conversion. With many duties in several areas of the company, I maintained accurate fast-paced work throughout each day.I was back-up to the Accountant and back-up for shipping duties. I worked with Microsoft Outlook, Publisher, and Word on a regular basis, as well as Wordpress. Show less