Amy Aldrich Email & Phone Number

Amy Aldrich is a Third Party Lead Financial Counselor at Shady Grove Fertility at Shady Grove Fertility.

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  Third Party Lead Financial Counselor

  Shady Grove Fertility

  Jun 2003 - Present - Rockville, Maryland, United States

  - Facilitate effective delivery of patient services, monitor patient flow and program operations.- Provide financial consultations to patients; ensure their understanding of our financial programs, authorization process and their financial obligations. Maintain accounts with personal, financial and insurance information.- Effectively collaborate with insurance carriers to resolve referral, authorization and predetermine issues.- Partner with contracted financial institutions for our patients who finance their treatments.- Financially manage outside donor and/or surrogacy monitoring; ensuring pre-payments.- Oversee assigned staff, train personnel on program policies and procedures. Assist with performance evaluations. Ensure courteous and professional customer service to patients, coworkers and management.- With the clinical team, determine and communicate correct financial obligations to patients.- Maintain patient confidence and protect operations by keeping all patient information confidential.

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  Col. Zadok Magruder High School