Developed a client-centred pathway to employment for refugees, asylum seekers and other culturally diverse clients looking for work. Collaborated with Cultura staff and community members to ensure the clients can get the support they need, pre-placement placement, and post-placement. Helped clients with resume writing, interview and communication skills, and introduced them to Australian workforce culture and expectations.Exceeded Jobs Victoria registrations by 100% and placements by 50%.Have established partnerships with major employers and training organizations in the region.Orchestrated a successful job fair attracting 200+ participants.Coordinated employer information sessions and engaged with the Department of Home Affairs.

Taught literacy, numeracy, and life skills to long-term job seekers. Taught employability and communication skills. Achieved one of the lowest students recidivism rate within the organisation. Used both the given material and my own materials. Ensured that all paperwork met rigorous RTO standards.

Worked with the International Student Advisory & Support team. Offered international students customer-centred support while maintaining federal (ESOS) and university standards and regulations. Helped students negotiate the university administration if they need further support. • Managed the 2019 Semester 1 International Student Welcome event. Wrote newsletters and maintained extensive student databases.

Taught the 20-hour TEFL Institute curriculum to adults who are training to become ESL teachers and taking the TEFL Academy course of studies. Regularly received outstanding student ratings (9.8 out of 10).

Designed workshops enhancing communication skills for non-native English speakers in STEMM fields. Workshop topics included active listening, crafting an 'elevator pitch', resume writing and networking.

Conducted a series of communications workshops for diaspora groups. Conducted a storytelling workshop for DAA staff to clarify its message through various platforms. Also wrote articles, personal profiles, and cover events for DAA's blog and annual report.

Marketing writer and editor. Wrote customer success stories, following specific Microsoft editorial guidelines.

Taught engineering undergraduates communication skills, emphasizing academic writing and public presentations.

Taught academic writing to graduate students in the sciences. Have taught communication skills to NUS undergraduate pharmacy students, emphasizing speaking, plus academic writing and giving presentations and academic summaries. Have also taught academic English to PRC students. Coached NUS lecturers in public speaking (including improving their pronunciation). Average evaluation: 4.5 (out of a possible 5.0).

Taught English to primary school students (primary 1 to 5) at a rural school in India. Also helped the teachers improve both their English and the way that they teach English to the students.

Started English program for 2nd-language English academics at the Earth Observatory. Helped lecturers and graduate students understand how to write effective scientific papers, and how to deliver powerful presentations.

Speech coach to prominent Singapore officials. Coach them in pronunciation, stress, intonation, and general storytelling techniques so they can become confident and riveting public speakers.

I have taught ESL at many private and international schools in Singapore and its two leading universities (National University of Singapore and Nanyang Technological University). I have also coached public speaking and pronunciation to high-ranking executives and government officials.

Freelance writer in Singapore. Wrote articles on lifestyles, religion, and ESL curriculum development.Wrote 3-book ESL series, Reading for Success.

Helped in the formation of a new private school:Helped school with its Enhanced Registration Framework.Worked to ensure school compliance under new Singapore EduTrust regulations.

Was responsible for academic integrity of growing private English language school (150+ students, up from 58 in 2006.)Initiated new programmes such as remedial English classes, IELTS preparation classes, guest speakers, and community activities.