I help turn your "accidental managers" into commercial leaders who lead with heart and high standards. High care, high challenge—no compromises.​Here's how: ​1. Practical, built-in leadership development that works in the flow of everyday responsibilities. Continuous improvement, little and often. ​2. Action over PowerPoint. Forget content consumption, I focus on the skills and behaviours of exceptional leaders resulting in more helpful habits and therefore results. ​3. An in-house feel without the mammoth commitment - I'm embedded in your business without adding to your payroll. Developing relationships with depth and a true picture of the strengths and weaknesses of your leaders and your business.Reach out to hear more 👇hello@amy-williams.co.uk07833253520

In March 2022, I pursued a global, hands-on, role in enabling leadership development at Austin International. This included:> Utilising psychological research and models, such as the 70:20:10 approach, to design a well-rounded global L&D strategy whilst working with our L&D Partner to ensure that learning initiatives align with organisational objectives and our L&D philosophy> Collaborating with the Central Leadership Team (CLT) and Sales Leadership Teams (SLTs) to identify performance gaps among leaders to then utilise this information to tailor leadership development plans focusing on specific technical skills and behavioural areas> Facilitating coaching and mentoring sessions from billing leader to MD level to support leaders to overcome challenges with pace and consideration, enabling well-rounded leaders who exhibit the necessary technical skills and behaviours that align with our expectations and values> Designing and facilitating formal learning interventions (e.g. workshops, programs) for various levels of management and leadership, targeting common challenges and development areas that connect to our leadership expectations> Identifying and managing relationships with external suppliers who offer relevant and cost-effective L&D solutions, ensuring these solutions align with our overall L&D strategy and contribute to maximising potential> Designing and facilitating bespoke team solutions, such as coaching sessions, workshops, mediation, and psychometric assessments, to enhance teamwork, collaboration and culture

During the start of the pandemic, I embraced the opportunity to lead our global L&D team and took on the role of Global L&D Partner. This role included:> Utilising psychological research and models, such as the 70:20:10 approach, to design a well-rounded L&D strategy whilst working with the global L&D team to ensure that learning initiatives align with organisational objectives and our L&D philosophy> Working closely with leaders to identify and define learning needs at individual, group, and company-wide levels, with a particular emphasis on sales and leadership at all levels> Supporting the business with L&D expertise, offering valuable advice, direction, and sound decision-making on all L&D matters. This ensured the organisation made informed choices regarding learning and development initiatives> Providing the everyday leadership and efficient management of the global L&D team, fostering a cohesive and high-performing team that effectively delivered on our L&D goals> Management of the L&D budget was a critical aspect of my role where I strategically allocated resources to ensure we implemented relevant and cost-effective solutions

In December 2018, after developing and nurturing a number of beginner L&D Consultants, I was promoted to L&D Team Lead for the UK and German businesses. This role included:> Designing and implementing the global onboarding process, setting the foundation for every new team member's journey with our organisation> Designing and facilitating comprehensive global sales training programs and future leadership programmes that catered to various sales levels and targeted the most important development areas> Facilitated coaching and mentoring sessions at various levels to enable our recruiters to move through challenges with consideration and pace, fostering the development of well-rounded recruitment consultants who exhibit the necessary technical skills and behaviours> Mentoring and developing a team of Sales Trainers across three locations instilling high standards and providing unwavering support

After nearly 3 years of developing my skills in full-cycle L&D, I was promoted to Senior Learning and Development Consultant. Here my role consisted of:> Taking charge of our global sales training, overseeing the entire process from design to delivery and evaluation. I conducted engaging sessions for groups of up to 20 participants, catering to various levels within the company> Working closely with senior leaders, I identified skill gaps in our global sales teams, ensuring our efforts were focused on the right areas at the right time> Facilitating coaching and mentoring sessions for our recruitment consultants to overcome challenges with pace and consideration enabling well-rounded recruitment consultants who exhibit the necessary technical skills and behaviours that align with our expectations and values> Leading the implementation of stand-alone learning and development initiatives. This included bespoke development for Central Services and comprehensive social media and personal brand training on a global scale> Mentoring other members of the learning and development team, empowering them to deliver training, mentoring, and coaching independently at a high standard> Organised and hosted learning and development events that encouraged employees to embrace continuous learning and personal growth with highlights such as National Learning at Work Week

I always wondered how we can all be the best versions of ourselves. This curiosity led me to the world of learning and development. My career in L&D began as a Sales Trainer and included:> Delivery of our sales training to entry-level recruitment consultants with groups ranging from 2 to 15 across the UK, Germany, and the US with a passion for empowering our consultants to excel from the beginning of their recruitment career> Owning the entire process for new starters at all levels and in all departments covered company training, systems orientation, and overall hosting of their first week to ensure a stellar first impression and a warm welcome> Fostering strong collaborations with leadership, and engaging with managers through proactive communication, I identified skill gaps and delivered bespoke mentoring and coaching sessions for both trainee and experienced recruiters> Regularly enhancing our training programs to maintain their relevance and ensure up-to-date processes. My role involved amending session plans and resources, keeping the content fresh and in tune with evolving industry standards> Coordinating and mapping out the yearly sales training programs, ensuring a seamless and well-organised learning journey for our team

When I joined Austin Fraser I knew I wanted to be a part of their vision. As a 360 Recruitment Consultant, my contribution to this vision was:> Utilising various sourcing methods to identify and attract skilled candidates for a wide range of job positions across the technology industry. > Actively participate in winning new business by engaging with potential clients, showcasing our recruitment expertise, and building strong relationships to secure new partnerships.> Proactively build and nurture relationships with candidates, clients, and industry professionals to expand our talent pool and enhance client partnerships. > Conducting comprehensive interviews and assessments to evaluate candidates' qualifications, skills, and cultural fit for specific roles, ensuring the delivery of top-quality talent to our clients.> Crafting compelling job descriptions and advertisements to effectively promote client vacancies across multiple platforms, ensuring maximum exposure to potential candidates and driving interest from new talent.> Facilitating and managing the interview process between candidates and clients, providing guidance and feedback to both parties, to ensure a smooth and efficient recruitment experience.> Handling salary negotiations and other employment terms to secure successful placements and achieve mutually beneficial outcomes for candidates and clients.> Developing and maintaining strong relationships with clients, understanding their hiring needs, and providing excellent customer service. Leverage these relationships to identify upselling and cross-selling opportunities.> Staying in tune with industry trends, salary benchmarks, and competitive intelligence to inform strategic recruitment decisions and business development efforts.> Maintaining accurate and up-to-date candidate and client records using our applicant tracking system, ensuring seamless communication and collaboration within the team.