Amy Trainer Email & Phone Number

With a wealth of management and customer service experience, I am a creative thinker who prides myself on problem solving in order to consistently deliver excellent customer service, both personally and through the leadership of my team. I am extremely passionate about maintaining and developing great customer relationships and take pride in my ability to do this with flair and personality, but also professionalism.My verbal and written communication is always professional and respectful, ensuring that the message is put across clearly whilst striking the right tone. I have vast experience communicating in face to face retail customer scenarios, and within Deco Glaze, both retail and B2B customers ranging from national high street chains to premium high-end clients.I am driven and passionate about delivering my tasks to the highest possible standard, and always take care to ensure that no detail is missed. I am able to work utilising my initiative and sound decision making, whilst I am also able to juggle multiple tasks simultaneously, ensuring that everything is completed fully.Both within M&S and Deco Glaze I have created tools designed to aid productivity, assist with consistent work standards and support team engagement.As a manager and staff trainer I received exceptional feedback and results, being able to naturally built rapport and mutual respect with my trainees and line reports, always imparting clear knowledge and directives.I am hardworking, reliable and have buckets of common sense.Outside of work I am active and enjoy fitness classes, racketball and gymnastics. I am highly creative and love making jewellery and many crafts.