Regional Head Of It, Americas
Copenhagen, Dk
Key decision maker for daily IT operations, technical support, infrastructure maintenance, support for business continuity planning, disaster recovery, regional IT spend and budget, and provision of all local services related to the IT infrastructure.Promoted after only five months in the company, to take responsibility for expanded geographic territory covering all the Americas (North, Central, and South America combined).Led a top-ranking team of 80 employees across 26 countries and an operating budget exceeding $8 million annually, challenged with continuously seeking ways to identify efficiencies and reduce IT costs.• Achieved #1 Region ranking in the world for onsite support • Introduced vendor/contract management process saving over $1 million in annualized cost • Collaborated with global peers to conceptualize and envision future areas for continuous improvement including staff development, creation of global Onsite User Training Focus Group, asset lifecycle management improvements and cloud migrations.• Supported merger and acquisition, integration and reorganizational activities – focused on global standardization.• Delivered business continuity and crisis management support.