Amy Shaftel work email
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Amy Shaftel personal email
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With an unsurpassed talent for leading teams in the delivery of member service, I pride myself on my ability to gain trust, engage with members and staff, and catalyze operational success. I possess a track record of success overseeing club operations, inspiring teams, and implementing processes the enhance efficiencies, reduce costs, and drive quality service delivery. I am highly-skilled in developing budgets, managing capital improvements, and resolving personnel problems with patience and logical solutions. I strive to continually build a cohesive culture that fosters team unity, career development opportunities, and an environment conducive for optimal productivity. Throughout my career, I have been recognized for building trust amongst teams, gaining stakeholder consensus, and engaging with members to ensure YoY success.
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Volunteer LeaderRedmond Public LibrarySeattle, Wa, Us -
MemberCmaa 2011 - PresentMember of the Evergreen Chapter
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General ManagerSeattle Yacht Club Nov 2015 - Sep 2021Seattle, Washington, United StatesI oversee daily club operations and all facets of organizational leadership including daily workflows, lease renewals, insurance management, and capital improvement projects. To improve process efficiencies, I have spearheaded the integration of improved software systems and kitchen display systems. I work closely with clubs and committees ensuring member service is on the forefront of all planned activities. Regarding team leadership, I have expanded budgets to improve training and career development opportunities as well as diligently mange performance ensuring consistent team improvement. I also develop strategic marketing plans and implement initiatives to improve member and staff communications. I have worked, throughout my tenure, to build a culture of service excellence resulting in YoY financial and operational success. -
Assistant General Manager/Catering And Special Events ManagerSeattle Yacht Club Jun 2000 - Nov 2015Through a track record of success leading F&B operations and club management, I was promoted to Assistant General Manager where I supervised a team of 60 in performing daily operational activities and delivering outstanding member service. I held oversight for leading large-scale activities including managing all F&B services during Opening Day of Boating Season. I planned and executed over 40 weekly events as well as an average of 25 weddings annually which drive in over $1M in banquet revenue. I led the creation of various member-focused events as well as managed capital improvements including a large-scale kitchen renovation.In 2000, I rejoined the club in a leadership role to assist the Catering Director and worked my way back to Catering Director following outstanding success. I held oversight for all small and large-scale private and club events, marketing program development, and vendor relations. I also developed standardized processes to improve workflow efficiencies regarding booking, planning, and billing events. I also led the transition form a catering book to an innovative, computerized book.
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Owner/CheesemakerCascade Mozzarella Apr 1997 - Apr 2000Redmond, Washington, United StatesI started a successful cheese-making business that specialized in crafting mozzarella cheese and selling wholesale to restaurants, gourmet grocery stores, and farmers’ markets. I ran all aspects of not only making cheese, but running the business including operations, payroll, permit and license acquisition, site selection, vendor relations, and inventory management. I turned a 20% profit within 2 years and in 2000, sold the business to a competitor.
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Director Of CateringSeattle Yacht Club Jun 1992 - Jul 1995Seattle, Washington, United StatesI began my long tenure at the Seattle Yacht Club as the Catering Director directing all aspects of revenue generation, operations, staff management, and event execution.
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General ManagerArcadia Restaurant Sep 1989 - Nov 1990New York, New York, United StatesI oversaw daily operations including performance management, recruiting, hiring, terminating, and team training. In addition, I managed non-food inventory, reservation scheduling, and supplier negotiations. I also frequently engaged with high-profile clientele. -
Banquet ManagerThe 21 Club Aug 1986 - Sep 1989New York, New York, United States
Amy Shaftel Skills
Amy Shaftel Education Details
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French Civilization -
French Language And Literature -
New York Restaurant SchoolProfessional Level Training Course In Culinary Arts -
Great Neck North
Frequently Asked Questions about Amy Shaftel
What company does Amy Shaftel work for?
Amy Shaftel works for Redmond Public Library
What is Amy Shaftel's role at the current company?
Amy Shaftel's current role is Volunteer Leader.
What is Amy Shaftel's email address?
Amy Shaftel's email address is am****@****lub.org
What is Amy Shaftel's direct phone number?
Amy Shaftel's direct phone number is +120632*****
What schools did Amy Shaftel attend?
Amy Shaftel attended New York University, Oberlin College, New York Restaurant School, Great Neck North.
What skills is Amy Shaftel known for?
Amy Shaftel has skills like Event Management, Event Planning, Customer Service, Management, Catering, Budgets, Food And Beverage, Fundraising, Menu Development, Community Outreach, Social Media, Social Media Marketing.
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