AeroLeads people directory · profile
Amy Shi Email & Phone Number
Technical Account Manager
at
Stripe
1 work email found
@readme.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Who is Amy Shi? Overview
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Quick answer
Amy Shi is listed as Technical Account Manager at Stripe, based in New York, United States. AeroLeads shows a work email signal at readme.com and a matched LinkedIn profile for Amy Shi.
Amy Shi previously worked as Outbound Product Manager at Abnormal Security and Product Experience Manager at Readme. Amy Shi holds Bachelor Of Arts (B.A.), Computer Science from University Of Virginia.
Company email context
Email format at Stripe
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{first}@readme.com
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AeroLeads found 1 current-domain work email signal for Amy Shi. Compare company email patterns before reaching out.
Profile bio
About Amy Shi
Amy Shi is a Technical Account Manager at Stripe. She possess expertise in java, microsoft word, html, product development, confluence and 29 more skills.
Listed skills include Java, Microsoft Word, Html, Product Development, and 30 others.
Current workplace
Amy Shi's current company
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7 roles
Amy Shi work experience
A career timeline built from the work history available for this profile.
Mar 2024 - Present
Product Experience Manager
- Work cross-functionally with Engineering, Design, Product, and Marketing to give feedback on and QA upcoming features and conduct customer outreach.- Manage a book of Enterprise accounts, onboard new customers, and help users integrate features.- Act as a strategic partner to customers throughout their journey by checking in regularly to understand their needs and requirements and communicating feedback to internal teams.- Track feature requests for Enterprise business, sorting data by use case, product area, and urgency.
Mar 2021 - Nov 2023
Support Engineer
- Debugged and proposed workarounds for Swagger and product issues. Communicated to engineering and product teams and kept customers informed of new features and fixes.- Analyzed 3 months of tickets and bug reports to narrow down the biggest pain point and conducted customer interviews to gather feedback. Worked with Engineering and Product to scope issues to address in the redesign of the feature. After this was completed, Enterprise customer usage went from 50% to 84% and 65 unique issues were fixed.- Ran support rota meetings between Support Engineers and Engineering team to prioritize and escalate bug tickets.- Helped scale support processes as the team expanded from a team of 2. - Created onboarding process for new support hires. - Set up Zapier automation between Intercom and Asana for support ticket management.
Jun 2018 - Mar 2021
Technical Requirements Manager
- Communicated with clients and act as the primary requirements expert for both internal and external stakeholders- Translated client business requirements into technical requirements- Drove evolution of JIRA tickets and requirements throughout project lifetime- Organized Confluence pages for both WillowTree and client
Jun 2017 - Jun 2018
Developer Intern
- Used Ember.js and Bootstrap to help create a Peer Reviews feature to the Open Science Framework- Fixed HTML/CSS issues with the main site and the Open Science Framework- Worked on other bugs and improvement tickets
May 2016 - Aug 2016
Software Developer Intern
- Wrote unit tests for PostTV Android application, significantly improved test coverage in multiple areas to the high 90s- Created three features for Android application: List of updates, dynamic images in navigation panel, and force user upgrade- Added library documentation to the Developer Guide to help understand a large codebase
Jun 2015 - Aug 2015
1 education record
Amy Shi education
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University Of Virginia
FAQ
Frequently asked questions about Amy Shi
Quick answers generated from the profile data available on this page.
What company does Amy Shi work for?
Amy Shi works for Stripe.
What is Amy Shi's role at Stripe?
Amy Shi is listed as Technical Account Manager at Stripe.
What is Amy Shi's email address?
AeroLeads has found 1 work email signal at @readme.com for Amy Shi at Stripe.
Where is Amy Shi based?
Amy Shi is based in New York, United States while working with Stripe.
What companies has Amy Shi worked for?
Amy Shi has worked for Stripe, Abnormal Security, Readme, Willowtree, Inc., and Center For Open Science.
How can I contact Amy Shi?
You can use AeroLeads to view verified contact signals for Amy Shi at Stripe, including work email, phone, and LinkedIn data when available.
What schools did Amy Shi attend?
Amy Shi holds Bachelor Of Arts (B.A.), Computer Science from University Of Virginia.
What skills is Amy Shi known for?
Amy Shi is listed with skills including Java, Microsoft Word, Html, Product Development, Confluence, Jira, Technical Writing, and Agile Methodologies.
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