Amy Shorrosh Email & Phone Number

Houston, Texas Area

Transformed HR Operations: Led the complete overhaul from manual, paper-based processes to fully digital and efficient systems.Implemented Advanced HR Technologies: Successfully transitioned to UKG Dimensions, PeopleDoc HR Service Desk, and UKG Pro, enhancing workforce management and document management efficiency.Enhanced Team Dynamics: Improved skillsets and fostered a collaborative environment, transforming the team into recognized subject matter experts in HR operations.Vendor and System Integration: Managed seamless integrations with vendors like WEX, HRSoft, JDXpert, iCIMS, and Cornerstone, ensuring optimal performance and support.Strategic HR Initiatives: Provided strategic guidance on HR technology, aligning solutions with business objectives to improve operational efficiency and data-driven decision-making.

CALPINE, Houston, TX Oct 2010 – Mar 2017North America’s largest generator of electricity from Geothermal & Natural gas resources with over 2400 employeesManager, HRISResponsible for managing and overseeing the corporations Human Resource Information System. Developed, implemented, and modified system requirements. Maintains internal database files and tables, and developed custom reports to meet the requirements of company management and staff. Identified training needs of end users and developed and provided the necessary training to meet those needs.► Key leadership role in transition of HRIS from Ceridian to Ultimate Software (UltiPro). Complete accountability for all HR and Payroll systems including Ultipro Recruitment, Onboarding, Performance Mgmt, Time & Attendance, Skillsoft LMS and interface to IT networks systems Sharepoint, Peoplesoft, Maximo and Service Now.► Led a team of 5 HR & Payroll members in successful acquisitions of approximately 4 union & non-union power plants, in addition to 3 retail electricity provider acquisitions. Worked closely with HR in the divestiture of Southeast region power plants, as well as approximately 3 reduction in force transactions.► Responsible for HR system vendor management and adherence to contract service level agreements► Mapped and improved all HRIS data integrity standards and efficiencies across HR & Payroll function improving employee transaction time 43%. ► Supported business initiatives through thorough needs analysis with key business stakeholders.

Support senior management in all areas of the Human Resources function, including staffing, compensation and payroll. Heavy involvement in Employee Relations, including coaching company managers through Reduction-In-Force and production staff-up processes. Optimizes vendor relationships to create valuable employee benefit programs at no cost to the company.► Key leadership role in building Human Resources function from inception in preparation for spin off from Pride International; total accountability for Payroll, HRIS and Facilities functions ► Selected and implemented Ultimate Software (UltiPro), a fully integrated HRMS to support corporate strategy and operations through simplified efficiencies by bringing the HR/Payroll function in house.► Developed quicker, more efficient internal processes, including new-hire/on-boarding and attendance/time off reporting resulting in a more informed employee.

Dedicated global payroll management and expatriate tax specialist with offices worldwideVP Operations, Americas RegionLeadership position responsible for regional office operations and sales. Client services included Human Resources, Back Office Operations and Payroll. Coached and mentored 13 staff members. Developed highly productive relationships with vendors to achieve financial targets and service clientele base. Coor-dinated policies and programs with head office in Aberdeen, Scotland to ensure consistency.► Expanded client base from three to 35 in two years with a 95% client retention rate► Selected and implemented company software (eStar/HR Premier) that supported corporate initiatives and service delivery► Developed skills of staff members, maintained current knowl¬edge of relevant legal issues, and handled all em¬ployee relations; prepared and managed budgets (~$2M in direct compensation).

World’s largest provider of business process outsourcing servicesImplementation Specialist IIAnalyzed client business needs in diverse industries and implemented ADP HR and Payroll products that ensured optimal feature utilization. Interfaced daily with clients to identify new areas of opportunity and ensure customer satisfaction. Worked closely with sales and client service departments to maximize sales revenue and improve customer service. ► Top revenue producer out of a team of 25 for three consecutive years with more than $900K in new client implementations ► Project Lead for multi-business line implementations including Human Resources, Payroll, Time & Attendance

Leading provider and time and attendance and workforce management solutionsImplementation SpecialistGuided clients through the successful implementation of time & attendance product through the analysis of client payroll rules and time tracking needs. Created database and install product on SQL servers and workstations. Conduct all client training, testing, and troubleshooting. Work closely with sales to continuously update the status of accounts to insure timely implementation and revenue recognition.