Amy Silberman Email & Phone Number

Irvine, CA, US

Irvine, CA

• Created content strategies and developed sales enabled copy for clients including Website Copy, Product Descriptions, Collection Descriptions, Blog Articles, Case Studies, Social Media Content, etc., which increased.
• Employed a proven content creation process to produce SEO enabled content which included client SME interviews, keyword and competitor research, traffic analysis, Google indexing and more; this allowed content to rank.
• Utilized HubSpot certifications and skills to set up HubSpot accounts for clients, lead HubSpot training for sales and marketing teams, and provide content management within HubSpot including email, website, and blog.
• Successfully managed monthly retainer clients and oversaw a variety of projects while managing internal team members and outside vendors, resulting in a positive client retention rate and increased services.
• Developed internal operations processes including time tracking, client onboarding, client account management, monthly client invoicing, and vendor management and coordination, which allowed the company to scale and.

Murrieta, CA

• Researched and developed original posts for the social media accounts for Media Funding(mediafunding.com), which resulted in increased followers and exposure for the company.

Greater Nashville Area, TN

• Managed logistical details for the 2016 Annual Meeting and Awards Luncheon for 1,000+ attendees.
• Tracked data in Excel, communicated with attendees and the venue for all event related details, and oversaw entire event day schedule and coordination.
• Edited, proofed, and published Downtown Details, the NDP’s weekly email newsletter, which informed subscribers of current events happening downtown to a distribution list of over 20,000 recipients.
• Created posts for NDP social media accounts and participated in Facebook and Instagram ad strategy sessions with outside marketing firm.
• Oversaw communication plan and coordinated the NDP Board and Executive Committee meetings.

Murrieta, CA

• Achieved a positive guest experiences by using organizational skills, teamwork, and attention toDetail, which helped the store earn the number one spot in the region for Guest Intent to Return.
• Analyzed guests’ needs and effectively used problem-solving skills and communication to diffusedifficult situations, which resulted in becoming one of the top performing servers weekly.
• Administered training for new employees.

Azusa, CA

• Planned end-of-year banquets for 50+ parents and students. Tasks included creating a template for invitations that was used for future events, coordinating day-of duties, and overseeing registration.
• Introduced a departmental Facebook page that delivered services and information to over 500students within the major and created a new channel of student communication.
• Trained and co-supervised new student assistants.

Hollywood, CA

• Developed inventory and expense reports for the A&R Representatives.
• Key participant in the intern project for the semester (Creating an Inspiration Book for the artists/writers/producers).
• Managed all demos sent to the label.

Murrieta, CA

• Managed the schedule of 10+ employees.
• Created new customer contracts, quoted pricing and up-sold customers to yearly contracts,processed payments, and efficiently handled all customer complaints.

Master’S Degree, Management

Bachelor Of Arts, Communications Studies

Activities and Societies: Lambda Pi Eta