Amy Brocious Email & Phone Number

Chester, Va, Us

As an Associate Site Analyst, I support web analytics and site optimization efforts by collaborating closely with cross-functional teams including Product, UX, Merchandising, and Engineering. My responsibilities encompass understanding business objectives, educating on self-serve web analytics, assisting in test design, interpreting results, and providing meaningful insights. I create key metrics, ensure accurate implementation of analytics tags, leverage data for enhancing business channels, and support various projects. Through collaboration and analytical thinking, I contribute to improving site and product performance, driving conversion optimization, and delivering impactful recommendations.

I oversee a comprehensive workflow system and hub experience to provide leaders and team members with the support they need. This involves monitoring dashboard trends, measuring maturity movement, improving processes and efficiency, and providing reporting and analytics. I also troubleshoot tools and resources, document processes and guidelines, and serve as the primary point of contact for all user inquiries and concerns.In this role, my focus is on streamlining the change management and communications process to ensure that our organization can respond effectively to shifting business needs. By leveraging data-driven insights and best practices, I help our teams navigate through the complexities of organizational change and maintain high levels of productivity and engagement.Ultimately, my goal is to create a culture of continuous improvement, where everyone has the tools and resources they need to succeed. Whether it's through coaching and mentoring, process optimization, or strategic communication planning, I'm committed to driving meaningful change and delivering results that matter.

Charlottesville, Virginia

As an Expert Production Artist, I am committed to delivering the highest level of customer satisfaction through my exceptional attention to detail and expertise in transforming uploaded and lab imagery into print-ready files. I consistently meet and exceed daily productivity and accuracy expectations, while utilizing my knowledge of design software and printing processes to ensure the final product is of the highest quality. My ability to collaborate effectively with cross-functional teams, including other artists, customer satisfaction, and printers, has enabled me to streamline production processes and exceed project goals. Whether managing multiple projects simultaneously or working on complex design challenges, my focus remains on delivering exceptional results that exceed customer expectations.

Charlottesville, Virginia, United States

I supported the growth and success of our internal teams through strategic recruitment efforts. My expertise in identifying top talent and working closely with hiring managers has enabled me to meet and exceed hiring goals in a variety of areas, including Art & Design, Customer Care, Stores, and Vendor Services. My recruitment process involves sourcing, reviewing candidate profiles, screening, and scheduling interviews with the goal of finding the best fit for each position.In addition to my recruitment responsibilities, I am committed to creating a positive candidate experience throughout the hiring process. By communicating regularly with both candidates and hiring teams, I ensure that all parties are informed and engaged throughout the process. I take pride in providing timely feedback to candidates and in providing a welcoming and inclusive environment for all applicants.Through my exceptional organizational and communication skills, I have successfully managed multiple searches simultaneously while maintaining a high level of attention to detail. Whether managing complex search assignments or collaborating with hiring teams to achieve shared goals, my focus remains on delivering an exceptional candidate experience and finding the best possible talent to support the growth and success of our organization.

Charlottesville, Virginia

I served as a key resource for the leadership team, providing expert advice and guidance to ensure the efficiency and effectiveness of the department. My leadership skills create a positive and collaborative work environment, helping the team meet their performance goals and driving their professional growth through coaching and mentorship.I spearhead various projects to improve the Art & Design team, leveraging my skills in project management, process improvement, and team development. Whether leading crew meetings or conducting one-on-ones with team members, I work closely with my Associate Manager to ensure the success of the department.With my passion for staying up-to-date with the latest design and production trends and techniques, I provide expert advice and guidance to customers and team members, ensuring the highest level of quality and customer satisfaction in all aspects of the production process. Whether working independently or as part of a team, I remain focused on delivering exceptional results that exceed expectations, while always looking for opportunities to improve processes and drive growth for the organization.

Haymarket, Virginia

As the manager of various creative projects, I oversee the branding efforts of our company to ensure that our visual identity reflects our mission and values. Additionally, I am responsible for supervising e-commerce, print, and social media campaigns for a range of merchandise that features some of the most beloved cartoons, movies, and television series. Collaborating closely with other team members, I develop eye-catching visuals for our website and create engaging content for social media that is both effective and consistent with our brand image, helping to build a loyal customer base and drive growth for our business.

Charlottesville, Va

I inspired and helped customers achieve their beauty goals and become the best version of themselves. Through my expertise in product knowledge and exceptional customer service skills, I create welcoming and inclusive environments that embrace the unique needs of each customer.My consultative approach to beauty advising allows me to provide personalized experiences that cater to each customer's specific goals. By actively listening to their needs, I am able to recommend the right tools and products that align with their preferences and skin type.My passion for staying up-to-date with the latest beauty trends and innovations allows me to provide customers with expert advice on the best products and techniques to achieve their desired look. Through my exceptional communication and interpersonal skills, I am able to build trust and rapport with customers, making their experience at Sephora a memorable one.Whether working independently or as part of a team, my focus remains on delivering exceptional customer experiences that exceed expectations. By consistently providing exceptional service, I have built a loyal customer base and have contributed to the overall success of the store.

Chevy Chase, Maryland

My focus was on delivering exceptional results through my leadership and expertise. By motivating and empowering my team, I create an environment where each member feels supported and inspired to provide memorable experiences for customers. I leverage Sephora's tools and data analysis to measure KPIs and develop action plans that elevate the client experience and drive business success.My dedication to coaching and team development enables me to build a culture of excellence that fosters innovation and collaboration. I provide timely feedback and guidance to team members, inspiring them to continuously improve their skills and knowledge. Through effective communication and interpersonal skills, I build trust and rapport with customers and team members alike, creating an environment that supports the growth and success of the organization. Whether working independently or as part of a team, I remain focused on delivering exceptional results and exceeding expectations.

Arlington, Virginia

Alexandria, Va

Supervised elementary school children and assisted with art activities

Art Instructor (2011-2012) Developed and taught arts & crafts projects daily for ages 4-13Senior Counselor (2005, 2006, 2008, 2012) Supervised children from ages 4-13 and assisted camp instructors in preparing camp activities

Alexandra, Va

As a Beauty Advisor for Elizabeth Arden, I used my expertise in customer service and professional selling skills to sell cosmetic products and related merchandise. I helped customers determine their personal features and preferences to identify the products that would best meet their needs. I also provided demonstrations and explanations of how to use cosmetics through actual application.By utilizing the clientele program and Point of Sale technologies, I maintained customer profiles and contact information to increase personal sales. Attending product training classes and seminars, as well as participating in pre-selling events, allowed me to stay up-to-date with the latest trends and maximize sales.Ensuring proper stock presentation, organization, storage, and replenishment, as well as timely processing of new receipts, damages, testers, and return to vendors (RTVs), were key aspects of my role in maintaining a high level of customer satisfaction. Above all, I was committed to providing a safe and hazard-free work area for myself and my colleagues.

My responsibilities as Art Director encompassed every aspect of the design process, from initial concept development through final product delivery. I worked closely with small-business clients throughout Northern Virginia to understand their goals and preferences, then used my expertise in typography, layout, and color theory to create designs that effectively conveyed their message and captured their brand identity.