Amy S. Robinson, Cmp Email & Phone Number

Consero is a meticulously tailored event experience designed to serve and inspire senior executives at the forefront of their industries.Leaders of Tomorrow 2023, Experienced LeadersThe Leaders of Tomorrow program is a comprehensive training and development initiative that focuses on building essential leadership skills, fostering relationships, and providing exposure to senior leadership.

• Execute the end-to-end procurement process for over 50 programs annually, involving the sourcing, negotiation, and contracting of hotels, venues, restaurants, audiovisual services, entertainment, and other vendor partners.• Complete final review of banquet event orders, diagrams, and invoice estimates from hotels and vendor partners.• Manage the accurate and timely completion of accruals and final bills, ensuring precise financial record-keeping and contributing to streamlined accounting processes.• Collaborate in the development and implementation of standardized operating procedures (SOPs) for event operations.• Facilitate seamless communication and collaboration by serving as a key liaison between vendor partners and the event operations team.• Provided mentorship and guidance to the event operations team to ensure optimal event execution.

• Sold, planned, and oversaw the execution of the Club's private & Member events including contracts, financial minimums, site visits, tastings, diagrams, vendor management, and all event planning details. • Hired, managed, trained, and scheduled the Catering Manager, Banquet Captains, and servers. • Established event policies and SOPs for operation of event space and booking guidelines. • Assisted the Director of Food & Beverage in the management of the Event Department’s financial goals, forecast, and expense account management.• Collaborated with the Executive Chef in the development of creative and seasonally themed menus. • Provided excellent customer service and engagement to Club members and hosts.

Bethesda, Md

• Account management of VIP and legacy clients; managed details and logistics of meetings and conferences; 25-30 events per month, up to 550 guests, $1.8 million revenue annually. Increased contracted revenue 24%. • Executed contract agreements, managed payments, processed commissions and rebates, financial forecasting, managed room block pick-up and audits, detailed food and beverage needs, coordinated with outside vendors.• Attended Daily Business Review (DBR) to assist in determining group business to take based on housing pattern and event space needs. • Spearheaded and implemented new SOPs and system management.• Conducted departmental training, and trained and mentored Event Planning Manager and Event Coordinator. • Experience planning pharmaceutical AdComs, government symposiums, corporate and association meetings.• Coordinated with the Secret Service and FBI for an event attended by the Vice President and Attorney General.

Bethesda, Md

• Responsible for managing the planning and logistics of major meetings and conferences so as to exceed customer expectations, create experiences, optimize revenue, and enhance the reputation of the hotel.• Managed primarily legacy and VIP groups with larger guest counts and complex needs. • Mentored junior event managers new to the team and/or in need of further training and guidance. • Conducted and participated in departmental and hotel training, ensured all departments were fully informed of incoming clients. • Planned and executed holiday and special events in conjunction with the Director of Events. • Used feedback from Meeting Planner evaluations to improve service and quality.

Bethesda, Md

• On-site contact for meeting planner and responsible for the smooth execution of all events. • Responsibilities included: administered the sales agreement, detailed all food and beverage needs and helped client customize menus, manage room blocks, pick up and audits, created group resumes for hotel staff, detailed billing instructions, secured methods of payment, final review of bill, and post-event adjustments if necessary, financial forecasting, enhanced and executed client appreciation programs. Successfully transitioned with Hyatt Regency Bethesda from a Hyatt Hotels Corporation managed property to a franchise property under Highgate Hotels (October 7, 2015)Hyatt Purpose and Branding, Events Experiences Team LeadEnhancing the Hyatt Regency Guest and Associate Signature Experiences

Rockville, Md

• Managed society annual meeting (7,000 attendees) as well as international and domestic society meetings.• Coordinated all details for meetings, participated in abstract sorting and programming.• Negotiated contracts with vendors, confirmed orders, reviewed and reconciled vendor invoices.• Coordinated VIP/Staff/Vendor Housing using Passkey, housing bureau, and directly with hotels.• Stakeholder engagement and communication with attendees, program chairs, invited speakers, and session chairs.• Website design and implementation; created content and design for marketing pieces; established and developed communications strategy for members and meeting attendees.

Rockville, Md

• Planned events and fundraisers including galas, golf tournaments, auctions, and dinners.• Created and maintained event budgets and executed vendor reconciliation.• Successfully achieved fundraising goals and supported the Chapter mission through interaction with board members and volunteer recruitment.• Executed event marketing and media outreach, including writing and sending pre- and post-event press releases and media alerts for all events.

Rockville, Md

• Planned meetings, weddings, Bar/Bat Mitzvahs, golf tournaments, and member events for up to 250 attendees. • Contract management, execution, and follow up with clients and vendors.• Coordinated logistics and event specifications with vendors including photographers, entertainment, florists, and event decoration rental companies. • Created event proposals, menus, and BEOs for approval by clients.• Managed the logistics of event space set up, decoration, and room flow.• Directed and managed 15 banquet staff before, during, and after events.

Bachelors Of The Arts, Business Administration, Economics, International Studies

Activities and Societies: Resident Advisor - 2008-2010, Society for Advancement of Management- Executive Vice President, Vice President.

Semester At Sea- Business

Activities and Societies: Resident AdvisorSEMESTER AT SEA; Completed 9 Credits of Study - Global Studies, International Business.