Amy Sutton

Amy Sutton Email and Phone Number

CRM Manager at Kellanova | Consumer Goods Sales Operations | Salesforce @ Kellanova
Amy Sutton's Location
Lancaster Metropolitan Area, United States, United States
About Amy Sutton

At a recent sales team planning meeting, I proclaimed in front of a room full of people: I love my job!It's true. CRM managers and software product owners like me are in a powerful position to drive sales team efficiencies and reveal data insights to the business. We have the ability to make daily processes WAY easier on the sales team. And we have the potential to enable the sales team to drive dollars, velocity, and volume into the business. What's not to love?I love my job so much I went ahead and got 9 Salesforce certifications to make sure I was at the cutting-edge of CRM best practices (Salesforce Administrator/Advanced Administrator, Sales Cloud Consultant, User Experience Designer, Platform App Builder, Business Analyst, and Sharing & Visibility Architect, among others). If you think Sales Cloud, Salesforce CPQ, and Conga are a fun time, we should talk, because I do, too.During my time at a consumer packaged goods company (Kellanova/Kellogg's) and a marketing software company (Optimizely), I developed extensive experience in Salesforce & CRM configuration, data integration, project management, strategic planning, sales operations and revenue operations, data management, technical writing, business analysis, digital transformation, database administration, and user training. I'm currently focused on creating effective CRM strategies and enabling data integrations at consumer packaged goods companies. I’d love to connect with you!Salesforce | Sales Operations | Telus Foodservice CRM | Hubspot | Consumer Goods Software: Tibersoft, Custom Data, NVision | RevOps | Agile | CPQ | Tableau | Conga | Clari | Okta | Docusign | Celigo/Netsuite | Gainsight | SOQL | Excel | Jira | Trello | Asana | Wordpress | Highspot | Spekit | HTML | Ecommerce

Amy Sutton's Current Company Details
Kellanova

Kellanova

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CRM Manager at Kellanova | Consumer Goods Sales Operations | Salesforce
Amy Sutton Work Experience Details
  • Kellanova
    Business Planning & Sales Operations Crm Manager
    Kellanova Sep 2023 - Present
    Chicago, Il, Us
    • Created the Go-to-Market 2024 CRM roadmap for the business and developed the sales enablement program for Telus Foodservice CRM within the Away from Home Foodservice Sales team (150 users)• Owned the Telus CRM vendor relationship and directed internal solution development work, project management, and QA for the monthly software release cycle• Developed a food service CRM user support process, created a user onboarding program and training library with 50+ videos, established document governance management process within CRM to manage 1000+ seller materials, and hosted monthly Office Hours to drive user adoption• Implemented sales planning objective process to drive targeted sales activity within CRM (Win: Cheez-It Bonus Blast CRM objective drove market share increases in SKU in K12 market)• Integrated external consumer goods data sources, including Tibersoft and Compass national account sources, to CRM• Established data & duplicate management, territory operations, and account management processes for the Sales Operations department
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  • Optimizely
    Sales Operations Manager
    Optimizely Nov 2022 - Sep 2023
    New York, New York, Us
    • Led a team of Salesforce Administrators for an enterprise digital experience platform SaaS company• Maintained the Go-to-Market Salesforce roadmap for the business and led the cross-functional Salesforce Steering Committee meetings• Provided project management for internal and external Salesforce development, including scheduling, stakeholder communications, and cross-functional team coordination and communication• Implemented Salesforce change management process and documentation for internal and external development
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  • Optimizely
    Salesforce Administrator
    Optimizely Nov 2021 - Nov 2022
    New York, New York, Us
    • Owned the day-to-day support and training for 750+ Salesforce users of a digital experience platform SaaS company, including user management and setup, profile and permission set administration, and troubleshooting flow errors and Salesforce CPQ issues• Led the user training experience for new Sales Ops integrations and implementations• Designed and implemented a company-wide Salesforce onboarding program, with 2+ hours of training and technical documentation customized for general end users as well as Account executives, Sales Development reps, Customer Success managers, and Partner managers
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  • Berklan E-Commerce & Online Retail
    Manager / Owner
    Berklan E-Commerce & Online Retail Jan 2015 - Nov 2021
    • Built an online retail business that sources goods from a variety of methods including direct from manufacturers, closeouts, liquidation, and wholesale• Provided excellent customer service, currently a Top-Rated seller with 6000 positive feedback; maintain product catalog of 2000+ items• Handled all fulfillment for goods sold via pre-existing sales channels that maximize profitability, most notably Ebay and Amazon• Created brands around white label products
  • Mobilitechs
    Marketing Manager
    Mobilitechs Jan 2012 - Dec 2014
    • Implemented monthly/yearly marketing goals and activities for fast-paced MSP; executed campaigns that boosted MRR• Supported launch activities for SaaS-based products including sales training, internal launch promotion, PR/social support, content planning, and website updates• Oversaw customer service and user support; automated project scheduling for clients using Autotask CRMNOTE: Company was acquired in 2014.
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  • Freelance, Self Employed
    Content Creator & Editorial Project Manager
    Freelance, Self Employed Jan 2001 - Jan 2012
    London, Gb
    • Content strategist involved in all stages of content creation and editing for health publishing and digital media clients• Created and edited 35+ health reference textbooks (Omnigraphics' Health Reference Series) that aligned with brand recognition and company's vision• Managed editorial content and style guidelines to ensure integrity and accuracy of digital and print content• Comprehensive knowledge of copyediting, proofreading, style guide creation, trademarking, branding, and legal standards• Editorial clients/credits include websites (Kidshealth.org, Teenshealth.org, Health Behavior News Service), publishers (Scholastic, Omnigraphics), and magazines (Parenting, Muscle & Fitness Hers)
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Amy Sutton Education Details

  • University Of Hawaii At Manoa
    University Of Hawaii At Manoa
    History
  • Trailhead By Salesforce
    Trailhead By Salesforce
    Administrator
  • Salesforce Military
    Salesforce Military

Frequently Asked Questions about Amy Sutton

What company does Amy Sutton work for?

Amy Sutton works for Kellanova

What is Amy Sutton's role at the current company?

Amy Sutton's current role is CRM Manager at Kellanova | Consumer Goods Sales Operations | Salesforce.

What schools did Amy Sutton attend?

Amy Sutton attended University Of Hawaii At Manoa, Trailhead By Salesforce, Salesforce Military.

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