Amy S. Clark Email and Phone Number
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I love to solve problems. I think it all started with those Nancy Drew and Hardy Boys mysteries I couldn’t get enough of when I was a kid. I loved to find the clues and solve the mystery. If I couldn’t figure it out by the end, I would backtrack through the book to see what clues I had missed. I still enjoy a good mystery and look for the same type of thrill in my job. I’ve held several positions, but each had one thing in common: pinpointing issues and finding the best way to resolve them to improve programs and processes. At the City of Chicago, I was selected to be part of a team that was created to reduce filing error rates for building code cases. What I loved about that role was that I was involved from day one, and I worked with really smart people to figure out what was wrong with the existing process and how to fix it. Once the program was up and running and we had successfully reached our programmatic goals, I continued to tweak the process to correct issues as they arose. I found that really satisfying. My role at the Illinois Department of Human Services was similar: I worked to improve the procedures for moving people and cases through local DHS offices. My team could have done much good work there, but the bureaucracy was frustrating, making change difficult. Now, at Illinois Legal Aid Online, I have many opportunities to spot problems in our process and brainstorm solutions with my colleagues. Even when things are working, we still ask one another, “How can we make this better?” I love that!So, does your organization have a problem you would like me to solve?
Illinois Legal Aid Online
View- Website:
- illinoislegalaidonline.org
- Employees:
- 31
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Community Engagement DirectorIllinois Legal Aid Online Aug 2022 - PresentChicago, Illinois, United StatesIllinois Legal Aid Online (ILAO) uses technology to simplify the law to increase access to justice for people who cannot afford legal representation. As Community Engagement Director, I supervise and manage ILAO's Community Engagement Team, which consists of three managers who conduct outreach and establish partnerships that promote ILAO's self-help resources and tools in the communities most in need of legal help. In addition to educating the public about their rights, the Community Engagement Team works with community organizations to increase their capacity to assist their clients with legal issues by connecting them to ILAO's self-help resources on IllinoisLegalAid.org. I am proud of my team members' passion for and dedication to serving their communities by creating partnerships that increase ILAO's reach and involve community members in developing and improving our legal self-help tools and resources. I am also honored to co-chair ILAO's Anti-racism, Diversity, Equity, and Inclusion (ARDEI) Committee, which reviews policies, practices, services, and products to ensure adherence to ARDEI principles.
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Director Of Strategic PartnershipsIllinois Legal Aid Online Sep 2019 - Aug 2022
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Community Engagement ManagerIllinois Legal Aid Online Jul 2015 - Sep 2019Greater Chicago AreaAs Community Engagement Manager, I led ILAO’s marketing, outreach, training, and support for public and attorney users of IllinoisLegalAid.org. I also cultivated and nurtured relationships with ILAO’s partners and stakeholders throughout Illinois and helped them manage their organizational information on our website for legal aid referrals and a help center directory. I was drawn to this job because ILAO values continuous improvement and employing new strategies to serve as many people as possible.
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Management Operations Analyst; Communications And Change Management Team LeaderIllinois Department Of Human Services (Dhs) Aug 2012 - Jun 2015Greater Chicago AreaAs part of a team under the Work Support Strategies Project, I designed and supported the implementation of standardized business procedures that ensured more effective and efficient delivery of public benefits, including health coverage and food stamps, to people with low income in local DHS offices across the state. I guided management staff in 10 offices in and around Chicago to improve their business processes and streamline their workflow. I was also the Communications and Change Management Team Leader of the Integrated Eligibility System (IES) Project, a multi-year project to design and implement a new benefits processing system statewide. As the leader of this team, I ensured that information related to the IES Project was conveyed to 80 local offices across the state in a clear, concise, and timely manner. This included a weekly conference call, bi-weekly intranet tips and onsite office visits that provided operational and policy instructions.
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Policy InternFeeding America Sep 2011 - Jun 2012ChicagoThis was my administrative practicum for my master’s degree. I researched federal policies and regulations pertaining to SNAP (formerly known as food stamps) in order to draft issue briefs and talking points for a national network of 200 member food banks to assist them in anti-hunger policy and advocacy efforts that improved and increased food assistance to low-income families. I also monitored state legislation related to SNAP and TANF (also sometimes referred to as “welfare”) and issued legislative updates to the nationwide network of food banks. During this internship, I discovered a love of listening to legislative meetings and hearings online. I was fascinated by the discourse surrounding the pending legislation that was relevant to our food banks, and also sometimes frightened by the rhetoric used in relation to people in need of public assistance. -
Clinical InternAdvocate Lutheran General Hospital Older Adult Services Oct 2010 - Jun 2011Greater Chicago AreaThis was my clinical practicum for my master’s degree. I conducted group therapy and counseled individual clients in the Adult Day Program for older adults who require a moderate level of care and supervision during the day in order to remain in their own homes or with their families. I loved working with clients in this program. Every day was exhausting, fun, and rewarding.
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Assistant Corporation CounselCity Of Chicago Department Of Law Aug 2005 - Aug 2010ChicagoI started out at the City of Chicago’s Law Department as a law clerk, although I was already a licensed attorney. There were very few entry-level Law Department attorney job openings and a large pool of applicants, so my goal was to work hard, get noticed, and get hired. My plan worked - I was hired as an attorney after eight months, and I was selected to develop a new program to increase the efficiency and accuracy of Municipal Building Code filings five months after that. After implementing this new program, I monitored its day-to-day operations, which included training and supervising a team of fifteen law clerks, who produced tens of thousands of title searches every year. Our program reduced the error rate from errors in thirty percent of cases filed to less than one percent of cases in just one year. I really loved developing this program because we were solving a systemic problem with the way cases were being filed. In addition, when I spotted errors in our own process, I had the power and the freedom to correct them immediately through procedural changes. As the program became institutionalized, I craved a new challenge. I decided that I wanted to do similar work in the non-profit community, so I returned to school to get my master’s degree from the School of Social Service Administration at the University of Chicago. -
Senior Staff AssistantSt. Petersburg College Aug 2000 - Jul 2001Tampa/St. Petersburg, Florida AreaI drafted grant proposals and created a database to track funders. I liked grantwriting because it requires precision. Grant proposals must follow guidelines, which usually limit page length or word count, and must be strictly tailored to provide a clear and concise answer to a very specific question. I enjoyed writing and rewriting grant proposals until the finished product was perfect.Although I really liked this position, by this time I had determined that I wanted to attend law school, with the intent of practicing public interest law in a non-profit or government setting. I left this job after a year to attend Emory University School of Law.
Amy S. Clark Skills
Amy S. Clark Education Details
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School Of Social Service Administration -
Doctor Of Law (J.D.) -
Sociology And Anthropology -
Psychology -
Freeport High School
Frequently Asked Questions about Amy S. Clark
What company does Amy S. Clark work for?
Amy S. Clark works for Illinois Legal Aid Online
What is Amy S. Clark's role at the current company?
Amy S. Clark's current role is Strategic thinker passionate about building nonprofit networks and partnerships to improve programmatic outcomes.
What is Amy S. Clark's email address?
Amy S. Clark's email address is ac****@****aid.org
What is Amy S. Clark's direct phone number?
Amy S. Clark's direct phone number is +177368*****
What schools did Amy S. Clark attend?
Amy S. Clark attended The University Of Chicago, Emory University School Of Law, Cornell College, Highland Community College, Freeport High School.
What are some of Amy S. Clark's interests?
Amy S. Clark has interest in Poverty Alleviation, Social Services, Arts And Culture, Civil Rights And Social Action.
What skills is Amy S. Clark known for?
Amy S. Clark has skills like Legal Writing, Hearings, Legal Research, Policy Analysis, Nonprofits, Legislation, Municipal Law, Administrative Law, Westlaw, Motions, Public Speaking, Litigation.
Who are Amy S. Clark's colleagues?
Amy S. Clark's colleagues are Destiny Sanders, Marcin Gulik, Tracy Simmons, Oscar Jimenez, Chanita Chantaplin-Mclelland, Kourtney Baltzer, Jessica Gavlin, Cpa.
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Amy S. Clark
Content Marketing Manager At Military Officers Association Of America (Moaa)Annandale, Va1moaa.org
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