Amy Todd Email and Phone Number
My name is Amy Todd and I help organizations in meeting and exceeding their goals through optimally utilizing all available resources, delivering exceptional customer service, and maintaining safe working environment. I am skilled in providing high-level administrative and operational support to ensure smooth execution of office operations. I am well-versed in overseeing a full range of administrative tasks, including answering customer enquiries, managing complex diaries, arranging travel and accommodations, and maintaining detailed records. My expertise encompasses of streamlining daily workflow and implementing detailed procedural processes that reduce redundancy and improve efficiency and accuracy. I am exceptional mentor and coach with to innate abilities to recruit, build, and retain highly skilled teams. I am talented in planning and organizing high-profile events with time, scope, and budget limitations.With my workforce management and administrative responsibilities combined with my excellent time management and problem-solving abilities position me ready to thrive in challenging environments.A few highlights of my qualifications, abilities, and skills include the following:☛ Possess strong work ethics with experience in quickly responding to emergencies and working well under pressure.☛ Competent to juggle multiple priorities and meet stringent deadlines.Please feel free to contact me at amytodd29@outlook.com with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances.
Compass Development Services
View- Website:
- compassds.com
- Employees:
- 6
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Associate Project ManagerCompass Development Services Apr 2021 - Present
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Office ManagerCholla Pavement Maintenance Jul 2020 - Apr 2021Apache Junction, Arizona, United States -
Front Operations ManagerFlagstaff Surgical Associates 2019 - 2020Flagstaff, Arizona, United StatesIn this capacity, I led a front office / referral team of ten associates for ensuring smooth execution of office operations and attaining desirable results. I managed referrals of new patients in an efficient, timely, and professional manner. I ensured proper scheduling of appointments for all providers, including HIPAA contacts, insurance verification, and chart preparation of essential records. I maintained maximum patient satisfaction for entire practice through exceptional service delivery. Related Skills: Referrals Management, Exceptional Customer Service Delivery, Continuous Improvement, Medical Record Requests ProcessingFollowing are the highlights of the value I achieved at Flagstaff Surgical Associates:☛ Drove continuous improvements within the practice for both front and back office staff by implementing effective processes and policies.☛ Ensured on-time processing of all medical record requests to provide superior patient experience.
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Business ManagerAlliance Residential Company 2018 - 2019ArizonaIn this capacity, I spearheaded the management of on-site operations, including budget and financial performance administration, team leadership and development, resident enquiries answering, and customer satisfaction and retention. I identified and communicated property success and areas of improvement with senior leadership for reference to future action plans. I built sustainable relationships of trust through open and interactive communication with owners. I maintained effective liaison with cross-functional departments, including Marketing, Accounting, Performance, Human Resources, and Talent to drive optimal success of the property.Related Skills: Financial Performance Administration, Team Leadership and Development, Resident Enquiries Answering, Customer Satisfaction and RetentionFollowing are the highlights of the value I brought to Alliance Residential Property Management:☛ Facilitated the attainment of highest net operating incomes by efficiently managing all aspects of luxury property.☛ Examined performance of on-site associates and delivered coaching as required to optimize their capabilities.☛ Ensured positive customer experience for both residents and associates through enforcing adherence to Alliance core values.☛ Improved overall operational efficiency by developing and implementing new ways. -
General ManagerArabella Hotel Sedona 2017 - 2018Sedona, ArizonaIn this capacity, I oversaw a broad spectrum of hotel operations, such as assigning tasks to associates, communicating goals, supervising accounts payable and receivable, and processing payroll. I protected the physical assets of the hotel by organizing preventive maintenance programs. I administered overall revenue management process, including OTA’s, PMS, RMS software changes establishment, strategy implementation, and inventory control. I managed disciplinary and other staff-related actions in line with company rules and policies to drive higher level of performance. I ensured adequate future bench strength by formulating a succession plan. I defined performance goals for employees to measure their progress level and provide regular feedback.Related Skills: Accounts Payable and Receivable Supervision, Payroll Processing, Inventory Control, Succession Plan Creation, Quality Goals AchievementFollowing are the highlights of the value I achieved at Arabella Hotel Sedona:☛ Attained productivity and quality goals by establishing product quality standards within all areas of the hotel.☛ Achieved workers compensation and safety compliance objectives by ensuring workflow in line with applicable health and safety regulations. -
Center Operations DirectorConcentra 2015 - 2016Flagstaff, ArizonaIn this capacity, I built and developed teams focused on providing exceptional service, driving key business metrics, delivering clinician support, and growing core business. I forged lucrative relationships based on trust with internal / external stakeholders.Related Skills: Clinician Support, Operational Excellence, Patient Satisfaction and RetentionFollowing are the highlights of the value I brought to Concentra Medical Center:☛ Improved operational excellence within all areas of site through sharing best-working practices.☛ Increased patient satisfaction score from 20% to 65%. -
General ManagerEmbassy Suites Flagstaff 2008 - 2015Flagstaff, Arizona, United StatesIn this capacity, I maintained seamless execution of day-to-day tasks to elevate operational efficiency. I facilitated in growing revenue margin through sourcing new revenue opportunities and implementing appropriate decisions / changes. Prepared all employee records with full accuracy. I oversaw the processing of sales contracts and negotiated favorable pricing terms with all clients.Related Skills: New Revenue Opportunities Sourcing, Employee Records Preparation, Sales Contracts Processing, Effective Negotiation, Quality AssuranceFollowing are the highlights of the value I brought to Embassy Suites Flagstaff:☛ Optimized skills set and knowledge of all hotel staff regarding new policies and procedures, guest service, and multiple other hospitality programs through delivering training and mentoring.☛ Elevated commercial position of hotel from bottom 50% of all Embassy Suites to top 25%.☛ Attained “outstanding” score in quality assurance audits from Hilton on a consistent basis.☛ Enhanced personal knowledge by qualifying “Circle of Leadership” program with the Embassy Suites Brand.☛ Earned recognition for gaining all “Five Drivers” as first female member of “President’s Club” from Remington Hotels.☛ Secured multiple new business opportunities, including Corporate, SMERF, and Local Preferred Accounts by collaborating with clients.
Amy Todd Education Details
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Hilton Garden Inn - Gm Leadership CertifiedHospitality Leadership - Hilton Hotels -
Homewood Suites - Gm Leadership CertifiedHospitality Leadership - Hilton Hotels
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Embassy Suites - Circle Of LeadershipHospitality Leadership - Hilton Hotels
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Health/Health Care Administration/Management
Frequently Asked Questions about Amy Todd
What company does Amy Todd work for?
Amy Todd works for Compass Development Services
What is Amy Todd's role at the current company?
Amy Todd's current role is Associate Project Manager at Compass Development Services.
What schools did Amy Todd attend?
Amy Todd attended Hilton Garden Inn - Gm Leadership Certified, Homewood Suites - Gm Leadership Certified, Embassy Suites - Circle Of Leadership, Saint Leo University.
Who are Amy Todd's colleagues?
Amy Todd's colleagues are Michael Gaddis, Leed Ap, Anthony Piazza.
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Amy Holmes
Business-Minded Transactional Attorney And Advisor With An Established Record Of Advising Business Owners Before, During And After M&A Transactions.Houston, Tx -
3sjsd.k12.mo.us, wirecoworldgroup.com, hillyard.com
4 +181626XXXXX
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