Amy Turner Email & Phone Number

Colorado Springs, Co, Us

Dallas, Tx, Us

Solon, Oh, Us

Manage book of existing accounts for Manhattan Software

London, London, Gb

London, London, Gb

Manhattan was acquired by Trimble in 2014.Manage team of solutions architects and techical architects for the Real Estate & Workplace Solutions division at Trimble. Also, responsible for pricing of services related to software implementations globally.

Responsible for:Supporting our onsite teams in client workAssisting project teams with testingAssist with testing of client-specific enhancements & customizationsAssist with investigation of issues & functionality

System Architect on various large scale project team in implementing Manhattan Software's IWMS and CAFM software.

Manage various large scale project team in implementing Manhattan Software's IWMS and CAFM software.

Plano, Texas, Us

Client work for process improvement. Consists of mapping "As-Is" processes and determining gaps.Also project manager for Data Management group.

Dallas, Texas, Us

Volunteered at the AT&T Performing Arts Center in various roles.

Washington, Dc, Us

- Instrumental in designing workflows for processing incoming work - Created and prepared daily reports for management - Prepared work assignments for field staff. - Tracked and shipped census forms for processing at the U.S. Census Bureau's National Processing Center. - Performed assigned tasks in the operations control system.

Dallas, Texas, Us

Volunteered at Career Connections in various roles in the organization.

Dallas, Tx, Us

Highly involved in project work that has included project management for a custom development effort for a healthcare company; developing process flows and training for a major insurance company’s accounting processes; analysis of a troubled systems implementation at a retail company; and project management for a business intelligence project.

Dallas, Tx, Us

Product manager for compliance/SOX software package – ComplianceSet®. ComplianceSet® is Avalion Consulting's comprehensive web-based solution that serves as the technical foundation for a process-based approach to SOX compliance. ComplianceSet® provides client management with a real-time portal view into their company’s system of internal controls for financial reporting (ICFR). The ComplianceSet® application uniquely incorporates proven SOX compliance thought leadership, best practices and process-based tools (e.g., work approaches, methodologies, accelerators, and training materials) that help companies manage and measure the ongoing compliance process.As product manager responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with management to ensure revenue and customer satisfaction goals are met. Responsible for the sales and marketing efforts of ComplianceSet™. This included working on proposals and demonstrations to potential customers.

Austin, Texas, Us

Responsible for business development, client services and project management. Managed the Dallas based SOX practice.

London, Gb

Contractor for Ernst & Young through Colvin Resources.Managed and Conducted Sarbanes-Oxley testing for Nortel, both process and IT. Areas of concentration: Revenue, Purchasing and Inventory.

Clients - McAfee and Capstead Mortgage. Managed the SOX efforts of clients.

Ca

Employee of Colvin Resources contracting to Ernst & Young - client was Nortel Networks. Managed initial Sarbanes-Oxley efforts for Nortel Networks. This included working with executives to define processes and controls for the 2004 testing. Also managed Nortel's remediation efforts.

Us

Client company while working at Grant/Knauth. Managed 2005 SOX testing activities.

Irving, Tx, Us

Employee of Robert Half contractor to TXU. Responsible for the initial efforts of TXU's Sarbanes-Oxley efforts. Developed all the templates and procedures to be used in the definition and testing process.

Us

Contracted through CoreStaffManaged a team of outside vendors and internal personnel to determine a strategy and to implement a workflow system for the repurchasing of loans. The process begins when an investor requests the repurchase of a loan and ends when the loan is either foreclosed upon or is put in a warehouse where secondary marketing can resell. The project involves the upfront analysis including documentation of the “As-Is” processes, the development of an optimal solution with new processes defined. A prototype of the system was developed using FileNet’s eProcess tool.Create and validate process maps and procedures for loan delivery services. This includes Security Shipping, Collateral Management, Whole Loan Shipping, Mailroom and Vault activities.

Irving, Tx, Us

Contracted through Paladin ConsultingManage the day-to-day duties of a 20-person development team on the Customer Care project for TXU Energy. This project is designed to transform TXU’s call center into a multi-channel contact center capable of handling a variety of inbound and outbound customer contact methods. The project consists of Siebel eEnergy Call Center, Genesys CTI, and the technical infrastructure and interfaces necessary to support the business needs for the deregulated SMB&C (small/medium business and consumer) group contact center. Also, managed the data conversion efforts for TXU Energy. This entailed converting pilot customers for the Pilot conversion from Legacy to Siebel. After completion of the Pilot conversion, began to assess the conversion of TXU’s legacy customer base into Siebel.

Dallas, Texas, Us

Project Manager for Customer Care at TXUSee TXU for description

Us

Project Manager for Lucent’s OFS (Optical Fiber Solutions) Spin Off and Sale, Atlanta, GAProject Manager for Agere Systems (Formerly Lucent’s Microelectronics Group), Berkeley Heights, NJProject Solutions Engineer for Cypress Communications, Atlanta, GAProject Manager for DSL.net, New Haven, CT

Ca

Employee of Ciber Information Systems contracted to PageNetProject Lead for Design & Development for Data Conversion Team, Managed and coordinated the teams for the design and development work for Ardent’s DataStage. Handled all issues regarding the coordination of the multiple teams involved in meeting the deadlines associated with release schedules. Integral part of a management review committee to determine the scheduling and other issues with regard to fixes and releases for PageNet’s EMS (Kenan’s Arbor BP and Arbor OM, Siebel and DataStage). Responsibilities included maintaining daily reports, status updates, coordinating Quality Assurance testing and testing within the data conversion environment. Coordinated the workload from release schedules, off cycle release schedules and internal upgrades and fixes. Managed all issues with other departments that related to the code used to convert the offices.Project Manager for Data Conversion TeamManaged and coordinated a team of business analyst whose main responsibility was to migrate the data from the legacy system at PageNet to the new system for their customer care, billing and financial systems. The new system, EMS, uses Siebel, and Kenan, PeopleSoft and Tibco. Responsibilities included maintaining project plans and status updates, coordinating test loads and live loads of the data. Ensuring that the analyst accurately converted the data and communicating and solving problems that evolved within the issues of data conversion.Coordinated all efforts with local offices. This included administering the initial survey and following up on any arising issues. Maintained contacts with the offices throughout their conversion process as well as post conversion solving any problems/issues that arose.

Contracted to PageNet and Bank One

Seattle, Wa, Us

Employee of BusinessEdge Consulting, client was DSL.netManaged, developed and performed entire data conversion from start to finish for an Internet company. From source Macola and TBS to target of Daleen's BillPlex with a subscriber base of 3000+. Performed initial assessment of conversion requirements, selected data conversion software, coded the mapping for the conversion and validated the post-conversion results.

Irving, Texas, Us

Authored company methodology that included methodologies for strategically positioning client’s information technology departments in the areas of data warehousing, software package selection, application development, data brokering and user requirements analysis.Composed client case studies for external marketing efforts. Developed proposal templates for marketing.Project coordination for two rapid application development projects. One for a major telecommunications corporation that was designed to reengineer their customer care function. The second for a major bank designed to create an application to grade and automatically approve over $1 million of loans per month. The project was completed in less than four months.•Conducted GUI and systems testing.•Led interactive development sessions.•Developed testing procedures and documentation.•Defined user requirements and translated these into definable process/system/data requirements.•Analyzed existing data to determine new system development requirements.•Mapped legacy data to new data tables.• Developed new process maps to satisfy business requirements.

Gb

- Documented existing process flows within a large retailer’s catalog department. - Conducted client interviews to assess current operating procedures and assembled process maps of the current environment.- Key player in the reengineering efforts for a major jewelry retailer, resulting in the complete redesign of their store replenishment and receiving processes. - Designed process maps that identified cost improvement opportunities to be implemented within a three month period, resulting in a cost reduction in excess of three times consulting fees. - Facilitated envisioning sessions in which the client determined their new environment.Specialized in best practices and benchmarking research in support of Price Waterhouse’s Change Integration (CI) practice. Involved in various aspects of creating the CI Methodology and designing and presenting ongoing training for consultants. Conducted proposal-oriented research that contributed in winning client engagements.

Responsible for making modifications to the established databases resulting in increased efficiency in loan processing. Developed technical manuals utilized by branches and corporate offices. This allowed for greater consistency throughout the offices and increased individual productivity. Worked closely with branch offices to provide support with the loan process and in communicating loan policies and procedures. Managed daily activities of a billion dollar trade portfolio.

Mba, Marketing

Mba, Marketing

Bba, International Business

Education record