Amy Vo Email & Phone Number

Southlake, Texas

Cloud FinOps • develop monthly, annual & multi-year outlooks (MYO) for cloud costs • drive increased visibility of cloud cost management across technology, product & application teams • cost optimization goal – reduce overall spend by 15% by end of year

Southlake, Texas

Google Reliability of Systems • collaborated with Google Team to create the ‘Google Reliability Self-Assessment’ • intended for development teams to use to ensure robust applications are built Failure Mode & Effects Analysis (FMEA) • analysis of application infrastructure to ensure FMEA standards are metAirline Cutovers • clients - GOL, SCAT & Biman • develop migration strategy to reduce operational impact • tech readiness assessment & mitigation of risks • dashboards Pinot, Kibana & AppDynamics • data visualizations using Visio & XMind

Southlake, Texas

Enterprise Application Cloud Migrations • point of contact for key stakeholders, app teams, system owners & operations • facilitate preliminary activities, initial requirements gathering • server decommissions management Agile • sprint planning, retrospective, sprint showcase reports

Dallas, Tx

• Assisted the Finance software delivery team with new strategic initiatives through collaboration with various stakeholders to evaluate business needs and gather requirements to understand the underlying task.• Participated in 2 cross-team projects involving business stakeholders of various levels• Implementation of a universal payment page across all customer applications with a payment portal. • Development and migration of multiple Finance UIs into one, with additional upgrades and updates.• Drafted and finalized user stories, process flows, UI mock-ups, and team presentations.• Experienced working in an Agile environment through facilitation of daily scrums, bi-weekly sprints, sprint reviews, sprint retrospectives, and sprint planning.

Dallas, Texas

• In the year of 2017, closed 192 loans, comprising 44% of total sales • On average, able to close loans within 27-30 days.• Processed loans with Calyx Software, Point, to manage loan files from pre-approval to closing.• Assess initial conditional loan approval, audit all loan documents (signatures, dates, loan figures, etc.) and structure loan figures to comply with processing guidelines and requirements.• Developed excellent professional communication skills by acting as a point of contact between loan originators, clients, underwriters, escrow agents, insurance agents and lenders.

Dallas, Tx

• Monitor and proactively process GoSocial! activities, including updating the company website.• Track, analyze, and increase traffic on Facebook and LinkedIn accounts for the practice. • Prepare presentations for advisors utilizing PowerPoint.• Support marketing events with marketing calendar, planning calendar, location options, menu selections, tracking of response and compliance requirements.• Scan client paperwork and file into electronic folders.• Help with special events: mail, envelope preparation, RSVP collection, postage, and calls to confirm RSVP. • Confirm client meetings as requested or needed.• Creation of client eBirthday cards, holiday and special event cards, sympathy cards and acknowledgments.

Allen, Texas

• Provided excellent customer service in addition to non-commission sales efforts. • Was trusted with merchandising new products, which included women's, kids, and men’s clothing, along with shoes and accessories. • Maintained cleanliness and organization of the store.• Ensured all revenue and registers were accounted for and accurate.

Master Of Science - Ms, It Management

Bachelor Of Science - Bs, Business Administration And Management, General

Bachelor Of Science - Bs, Marketing