Amy Vo Email & Phone Number

Southlake, Texas

• Cloud FinOps
• develop monthly, annual & multi-year outlooks (MYO) for cloud costs
• drive increased visibility of cloud cost management across technology, product & application teams
• cost optimization goal – reduce overall spend by 15% by end of year

Southlake, Texas

• Google Reliability of Systems
• collaborated with Google Team to create the ‘Google Reliability Self-Assessment’
• intended for development teams to use to ensure robust applications are built Failure Mode & Effects Analysis (FMEA)
• analysis of application infrastructure to ensure FMEA standards are metAirline Cutovers
• clients - GOL, SCAT & Biman
• develop migration strategy to reduce operational impact

Southlake, Texas

• Enterprise Application Cloud Migrations
• point of contact for key stakeholders, app teams, system owners & operations
• facilitate preliminary activities, initial requirements gathering
• server decommissions management Agile
• sprint planning, retrospective, sprint showcase reports

Dallas, TX

• Assisted the Finance software delivery team with new strategic initiatives through collaboration with various stakeholders to evaluate business needs and gather requirements to understand the underlying task.
• Participated in 2 cross-team projects involving business stakeholders of various levels
• Implementation of a universal payment page across all customer applications with a payment portal.
• Development and migration of multiple Finance UIs into one, with additional upgrades and updates.
• Drafted and finalized user stories, process flows, UI mock-ups, and team presentations.
• Experienced working in an Agile environment through facilitation of daily scrums, bi-weekly sprints, sprint reviews, sprint retrospectives, and sprint planning.

Dallas, Texas

• In the year of 2017, closed 192 loans, comprising 44% of total sales
• On average, able to close loans within 27-30 days.
• Processed loans with Calyx Software, Point, to manage loan files from pre-approval to closing.
• Assess initial conditional loan approval, audit all loan documents (signatures, dates, loan figures, etc.) and structure loan figures to comply with processing guidelines and requirements.
• Developed excellent professional communication skills by acting as a point of contact between loan originators, clients, underwriters, escrow agents, insurance agents and lenders.

Dallas, TX

• Monitor and proactively process GoSocial! activities, including updating the company website.
• Track, analyze, and increase traffic on Facebook and LinkedIn accounts for the practice.
• Prepare presentations for advisors utilizing PowerPoint.
• Support marketing events with marketing calendar, planning calendar, location options, menu selections, tracking of response and compliance requirements.
• Scan client paperwork and file into electronic folders.
• Help with special events: mail, envelope preparation, RSVP collection, postage, and calls to confirm RSVP.

Allen, Texas

• Provided excellent customer service in addition to non-commission sales efforts.
• Was trusted with merchandising new products, which included women's, kids, and men’s clothing, along with shoes and accessories.
• Maintained cleanliness and organization of the store.
• Ensured all revenue and registers were accounted for and accurate.

Master Of Science - Ms, It Management

Bachelor Of Science - Bs, Business Administration And Management, General

Bachelor Of Science - Bs, Marketing