Amy Volpe Email & Phone Number

United States

Tampa, Florida, United States

Palm Harbor, Fl

Owned the HP printer and supplies business. $150M in revenue annually in IPG and $25M annually in SuppliesDeveloped business plans and marketing strategies that aligned with HP's ongoing initiatives surrounding their inkjet printers,laserjet printers, and supplies businesses respectively.Reconciled an HP back end rebate program on behalf of eligible customers upwards of $2M annuallyNegotiated buy-ins to coordinate with internal Tech Data purchasing goals and HP's expectation of Tech Data inventory levelsUsed funding earned in buy-in to stimulate sales for the excess inventoryManaged HP's authorized customer program from it's inception (Supplies program in 2013, IPG program in 2015)Provides responsive, courteous support to Sales, Vendor Partners, and other internal departments at multiple management levelsDeveloped sales growth baseline incentives

Responsible for the HP desktop and monitor product lines$620M in revenue annuallyDeveloped marketing plans that would communicate, engage, and educate the customer on new product launches and latest technologiesBalanced the internal Tech Data goals with HPs's latest initiativesOwned the strategy of managing the depreciated inventory for all HP systems (desktop, monitor, notebooks, workstations, and thin clients.Worked with a marketing account executive to create internal sales and customer incentives to build up Tech Data/HP customer base

Owned relationship between Panasonic Toughbook division and Tech Data$120M in revenue annuallyMaintain checkbook funding to stimulate salesSubmitted quarterly promotional claims to Panasonic for paymentBuild marketing plans to drive sales and acquire new customersManage depreciated and overstock products

Panasonic Toughbook

All tracking and ETAs of Panasonic ordersCreating promotions to drive additional salesAssisting with rebill cleanupEnd of month, quarter, and year invoice clean-upDaily, & Monthly Inventory reportingWeekly inventory for base models direct to Panasonic HQAssist TD sales reps with customer satisfaction issuesTD Inventory reports to customers & ASMsMaintain team e-mailboxAssisting with the distribution, tracking, and storage of Panasonic bid lettersWork directly with Panasonic field reps to track their sales with TD, and keep them posted on the Inventory Tech Data has on hand dailySpot checking info on orders before vendor will processObtain model and serial numbers to process special ordersProvide ETA information to management for forecasting scheduleCustom reporting for resellersNew sku set-upSecondary Point of Contact for product info, customer service

Systems

Daily, Monthly Inventory reportingOpen order reportingAll Tracking and ETAsGather needed info to process warrantiesAssist both product purchaser, as well as, warranty purchaserSpecial projects (reporting) for the Systems Purchasing Team

Answer inbound phone calls for emergency road service needsVerify membershipsRenew and modify existing membershipsCommunicate promotions to members & non-membersSuggestive sell for enhanced membershipsUtilize map reading