Amy V. Email & Phone Number

• Executed opening, closing and register functions to meet business requirements.
• Assisted customers with product selection, price checks, returns and exchanges, and special orders.
• Processed sales transactions quickly and accurately using POS system while maintaining a high level of customer service.

• Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
• Established a positive rapport with customers by delivering friendly, personalized service.
• Provided accurate information about products, prices and availability both in person and over the phone.

Peterborough, Ontario, Canada

• Managed over 40 customer calls per day while identifying issues, analyzing information and providing solutions to problems.
• Consistently achieved top-quality scores by maintaining high levels of professionalism while delivering great service.
• Provided excellent customer service by greeting customers, cashiering, and using product knowledge to answer customer questions.
• Highly effective at multitasking and navigating numerous screens and multiple clients simultaneously.

Peterborough, Ontario, Canada

• Provided excellent customer service by greeting customers, cashiering, and using product knowledge to answer customer questions.
• Responded promptly and answered/resolved customer questions and complaints while providing product availability and pricing information to customers.
• Maintained quality service by following policies and procedures and reporting needed changes.
• Handled situations which required adaptation of response and advanced problem-solving techniques.

Peterborough, Ontario, Canada

• Achieved sales targets by engaging customers and providing excellent service by educating them on product offerings, deals, and new releases.
• Met and exceeded sales revenue quotas via retention and driving new sales customers.
• Successfully interacted with clients to generate repeat and referral business.
• Managed store operations, including opening/closing, counting registers, making deposits, and filing daily paperwork.