Amy Washington Email & Phone Number

Newent, Gb

Gloucester, England, United Kingdom

Responsible for: Creation and sales of personalised stationery and artwork products online Detailed planning and organising of sales events Providing personalised customer focus and service, responding to all enquiries, creating proposals and following up leads Regularly liaison with 3rd party suppliers, prospective and existing customers Detailed management of orders and customer requirements throughout the whole production process, ensuring the customer experience is 5-star and memorable Revenue generation and encouragement of repeat business to a self-set target Brand awareness and management of all services offered, including upkeep of online product programme and catalogue Understanding seasonal and yearly patterns alongside marketing trends Regular meetings with suppliers, small business owners and local networking Effective social media presence and preparation of all marketing material General administration, sales and financial control, reporting and analysis, budgeting and forecasting, quotations and invoicing Achievements include: Total turnover of over £2.5K in just under 2 years Over 150 sales with returning customer base 100% 5-star reviews and customer satisfaction Growing a company from scratch whilst caring for a family

Newent, Gloucestershire

Responsible for: Sales of high-quality wedding gifts and products online Maintaining the USP of unique items unavailable on the UK high street Sourcing all products at the best possible price-point and quality Providing high-levels of customer focus and service, responding to all enquiries Regularly liaising with 3rd party suppliers, prospective and existing customers Management of orders and customer requirements, ensuring the customer experience is both swift and seamless Revenue generation and encouragement of repeat business to a self-set target Brand awareness and management of all services offered, including upkeep of online product directory and catalogues Understanding seasonal and yearly patterns alongside marketing trends Regular meetings with suppliers, small business owners and local networking Effective social media presence and preparation of all marketing material General administration, sales and financial control, reporting and analysis, budgeting and forecasting, quotations and invoicing Achievements include: Total turnover of over £2K in just over a year Over 450 sales with returning customer base 100% 5-star reviews and customer satisfaction Growing a company from scratch whilst caring for a family

Winchester, Hampshire

Responsible for: Creating and driving all online internal and external communications through the creation, design, development, implementation and management of innovative and creative internet and intranet web sites Creation of all web communications and content including news updates and initiatives Managing and developing the infrastructure for all online information Co-ordinating and producing online initiatives, including newsletters, e-learning, virtual classrooms and web casting Planning, data analysis & MI reportingAchievements include: Revitalising all online communications, content, standards and methods Implementing a brand-new content management system and new external website Implementing a new internal content management system and communications channel Setting the benchmark for how intranet sites are designed and managed within the company through a new unique blend of brand and content management Pioneering the development and use of online communications tools, including: Discussion forums, surveys, booking systems, interactive forms, checklists, timetables, search facilities, workflow paths, alert options and user personalisation Integral part of a team who won the award for ‘Best places to work in IT’ at the 2009 Computer Weekly Awards.

Creating and driving online communications for Finance through the creation, design, development, implementation and management of innovative and creative intranet sites Creation of all web communications and content including news updates and initiatives Managing and developing the infrastructure for all online Finance information Co-ordinating and producing online initiatives, including newsletters, e-learning, virtual classrooms and web casting. Achievements include: Revitalising all online communications content and methods by producing regular, interesting and informative content Setting the benchmark for how intranet sites are designed and managed within Finance (and the wider Group) through our unique blend of brand and content management. Implementing 130+ sites providing essential information to 2500+ Finance staff (with an audience of 50000+ Group-wide). Pioneering the development and use of online communications tools, including: Discussion forums, surveys, booking systems, interactive forms, checklists, timetables, search facilities, workflow paths, alert options and user personalisation Integral part of a team who won the award for ‘Most Innovative Training Initiative’ at the 2006 Financial Innovation Awards.

Salisbury, Wiltshire

Responsible for: Research, preparation, collation and implementation of company management information Management of company KPI and SLA figures, cost-centre management, management accounts and company headcounts Report writing and preparation of high level business spreadsheets. Achievements include: Responsibility for preparation of complex reports and data collation and analysis for official external company documentation and literature.

Fareham, Hampshire

Responsible for: Design, development and management of the UK internet, creating e-mail and newsletter communications, production of company literature and lead generation through various marketing opportunities Event management, advertising and PR Managing alliance relations with partners. Achievements include: Increasing sales figures by promoting the company brand and raising company profile / elevating exposure within the IT market.

Bachelor Of Arts - Ba, Public Policy & Management, 2:2

Activities and Societies: Ski

'A' Levels, English Language, Politics, French, A, C, E

Gcse'S, English Language, Maths, Geography, French, German, English Literature, Science, Art, 5 A'S, 3 B'S, C