Amy Whittaker Email and Phone Number

👋 Hi, my name is Amy!As an experienced Director of Operations in the spa industry, I have a robust background in general management, Human Resources, guest experience, finance and logistics. I excel at navigating organizational transformation and implementing cost-reducing process optimization initiatives. In my current role as Director of Operations at Woodhouse Spa, I have successfully overseen diverse business functions, including HR management, staffing, payroll processing, regulatory compliance, vendor management, and new process implementation, and played a key leadership role in the successful launch of multiple spa franchises. I have also served as a Regional Guest Experience Director, where I have consistently delivered exceptional guest service and identified opportunities for improvement in the realm of guest experience.With a proven track record of continuous organizational success and growth, I have been commended for my solutions-focused approach to streamlining workflows and driving operational excellence. My expertise includes people governance, guest experience enhancement, customer service excellence, change management, operations management, human resource management, training and development, project management, employee engagement and relations, P&L management, regulatory compliance, problem-solving, and critical thinking. 📫 I look forward to connecting with you here on LinkedIn or at amywhittaker55@gmail.com