Amy Worobec Email & Phone Number

Vancouver, Canada Area

• Manages both the day-to-day operation and the strategic development of the Coast Rewards program.
• Monitors the activities of competitive programs; making recommendations related to continuous improvement of the Coast Rewards program.
• Coordinates marketing activities associated with growing enrollment and reducing program churn.
• Is responsible for maximizing relationships with Coast Reward partners and meeting contractual obligations associated with relationships.
• Actively and efficiently communicates with properties and departments regarding program status, changes, targets and promotions.
• Provides on-going reporting and initiates review meetings to ensure program objectives are being met

1090 West Georgia Street, Vancouver, BC

• Leads the day-to-day operations of the Coast Rewards loyalty program Key contact for third party partners
• Supports hotels with program inquiries providing guidance to ensure program standards are consistently executed
• Delivers ongoing program training online and in person to front line hotel and member services teams
• Supports and coaches call centre member services agents on guest issues
• Manages monthly hotel billing processes
• Reviews member communications and provides input for improvement

Vancouver, Canada Area

• Responsible for updating the website to reflect current product assortment
• Managing social media exposure
• Supporting and coordinating product video production
• Developing and maintaining company Point of Purchase displays
• Managing inventory of marketing materials such as packaging, website, and catalogue, and ensuring all are up to date
• Tracking and measuring the effectiveness of marketing materials

Vancouver, Canada Area

• Reviewing marketing initiatives with manager, suggest onlinestrategies to best meet ROI goals.
• Designing campaign specific, online marketing materials for thehome page, product pages and social media channels.
• Using the online web platform to input design andproduct elements.
• Managing the online content as it pertains to the marketingcalendar and ensure consistency across brick and mortarmessaging to online messaging.
• Creating and maintaining all product images/information for onlineuse
• Creating category pages for the online store and merchandise allonline product.

• Consulting with Clients about prospective projects
• Creating wire frame mock ups for upcoming web design projects
• Preparing graphic elements using traditional tools and industry standard layout/design software
• Touching up photos, creating collages and web optimizationsin Photoshop

• Consulting with clients about the audio production and costsof recording
• Determining the best techniques suited to provide the desiredsound and attitude of the client

• Packing all gear and accessories needed for a live event, andensuring that nothing is forgotten and all time lines are met
• Setting up equipment needed for live shows and ensuring everything works

Certificate, Project Management Certificate

Certificate, Graphic Design

Certificate, Recording Arts

Diploma, Radio And Television Broadcasting Technology/Technician