Amy Chang Email & Phone Number

Boston, MA, US

Boston, MA, US

Boston, MA, US

• Led development of COVID-19 vulnerability risk indices to identify 5.9% of our members at risk severe outcomes. This work supported racial and socioeconomic equity work embedded in the buy-up program BlueCare360 and.
• Led development of algorithm to identify members with COVID-related care whose cost shares were not flagged for removal due to unclear coding guidelines early in the pandemic. Resulted in 450+ members with $100k+ in.
• Led project to develop virtual care propensity to identify members who would benefit from using digitally administered health care providers and ancillary services.
• Led project to develop NPS prediction methodology to identify promoter propensity and member clusters to convert accounts to a new high-value insurance product which would result in cost savings for members, accounts.
• Developed Tableau dashboards by consolidating required inputs, developing UX/UI design, and refining to measures to evaluate success of the Patient First Health initiative
• Supported development of member PCP distance calculator and target account dashboard to identify and drive members to quality, cost-effective care.

Boston, MA, US

• Quantitative Methods for Public Health - Fall 2018, Fall 2019, Spring 2020, Summer 2020
• Taught public health masters candidates statistical and epidemiological methods used in the practice of public health.
• Developed and refined problem sets and rubrics used to score problem sets and exams used by by multiple TAs and sections
• Taught office hours weekly for 12 weeks

Boston, MA, US

• Supported and managed twelve RAs who were the primary liaisons of student concerns to BU Residence Life administration
• Promoted events for student wellness and engagement by designing posters, flyers, and informational handouts for events and appropriate behaviors
• Developed end-of-year RA feedback survey to collect and analyze their thoughts and comments on how to improve their experience of the position

Worldwide, GB

• Led Compass app develop as project manager to assists the firm's partners and lawyers in cross-selling services to clients. The app was downloaded by over 1000 lawyers (over 60% adoption rate) worldwide.
• Acted as the Digital team lead for multiple US and Global leadership communications, including four global Firm combination announcements and over 70 editions of the US CEO's weekly internal newsletter.
• Served as Digital team lead for a number of high-profile publications and events including the US Policy Scan whitepaper, President Trump's First 100 Days whitepaper, and events in the Dentons Perspective series which.
• Leveraged technological expertise to create or improve necessary services and products, such as creating targeted mailing lists using complex conditional searches, advising other marketing team members on mailing and.

• Developed organizational Social Media Strategy Guide, which led to an increase of 75% to 6,750 followers (org Twitter), 500% to 650 members (org LinkedIn Group), 150% to 250 followers (org LinkedIn Company page), and.
• Led workshop application accepted at SXSW Interactive 2016 (annual attendees: 33,000), competing against 4,000 other entries, by facilitating multi-organizational collaboration, content development, and marketing.
• Developed, curated, and served as Editor-in-Chief of the Health Data Gallery, which highlights applications of health data to affect policy, improve health systems delivery, and improve patient care.
• Developed strategic business proposal to transition the Health Data All Stars open data directory program into a financially self-sustaining community around use and discussion of health data.
• Employed data from Google Analytics, social media, email tracking, and feedback surveys to promote the digital programs and communications.
• Led Health Datapalooza (annual conference) mobile event app implementation, which saw 80% adoption rate out of 1,600 attendees, and secured $1000 in product donations.

Baltimore, MD, US

• Within the Center for Prevention and Early Intervention, supported research on a 20-year long NSF-funded longitudinal study following three cohorts of Baltimore school children. Achievement highlights:
• Connected with over 250 participants to assist in reaching study’s 80% of 800 participant retention threshold.
• Identified over 10% data error rate and resolved errors when performing data check and analysis on 1,000 participants, using MS Excel and SPSS.
• Employed novel strategies to locate participants, including one who had not participated in over 15 years.

Baltimore, Maryland, US

• A self-led independent research project to follow-up with health status of discharged patients to investigate risk factors for relapse and readmission to mitigate costly rehospitalizations on the psychiatric in-patient.
• Secured mentorship and expertise of a highly respected psychiatric expert as PI on the research project.
• Extracted sensitive patient data from intake and discharge files, developed follow-up questionnaire to investigate current health status of patient, and employed novel strategies to locate and contact patients for.

New York, NY, US

• Provided staff support on an NIH and NSF-funded open data sharing technology project based out of NYU. Achievement highlights:
• Organized and took minutes for weekly developer and investigator project meetings.
• Coordinated travel and planned telecommunication and meeting setup for over 20 high-level academics and government representatives for Advisory Board Meeting at Society for Research in Child Development conferene in.
• Aided in rebudgeting and tracked project spending to comply with funding allocation.

Baltimore, MD, US

• Acted as Lead Web Progammer for front-end web development of Panamath research tool project.
• Developed front end of Panamath.org using XHTML 1.0, CSS, jQuery/Javascript, PHP, and integrating various API.
• Worked collaboratively with the back end development team to implement a web-based version of the research tool and through SVN version control.
• Established the social media presence to raise awareness for the tool's brand.
• Developed front end, populated, and served as web administrator for JHUVisionSciencesGroup.org.

Baltimore, MD, US

• The entrepreneurial branch within Johns Hopkins University’s Center for Leadership Education, which promoted student-led businesses:
• Led rebranding efforts to establish prominence of HSE-brand enterprises at Johns Hopkins University.
• Worked with 10+ clients to develop print/digital graphics and websites to the clients’ specifications.
• Implemented and served as web administrator of sites such as JHUCompetition.org and HopkinsStudentEnterprises.org.

Washington, District Of Columbia, US

• Aided in event organization for 75th anniversary gala.
• Researched and tracked social policy and legislation to present to keep members up-to-date.

• The largest collegiate fraternity in the U.S., whose primary mission is to promote and perform community service.
• As Board Member: organized and led fellowship and community service activities.
• As Historian: served as writer and Editor-in-Chief of newsletter, distributed on a biweekly basis.
• Performed over 130 hours of community service, including raising over $300 for cancer research.

Master Of Public Health - Mph, Epidemiology And Biostatistics

Bachelor Of Arts - Ba, Public Health Studies, Psychology

Non-Degree Track Coursework

Global Health And Development Policy