Amy Xie Email & Phone Number

Shanghai, China

Beijing, China

Shanghai, China

Vietnam

Following the successful delivery in China, internal transferred to CBA’s Digital Development Hub in Ho Chi Minh City (Vietnam). Where CBA develops its Digital Banking solutions for its International market. Lead the Digital delivery, build global collaboration capabilities, executive management of international relationships (Suppliers/Partners/Stakeholders/etc..). Drive cross-entity Change Management. Standardise practise/process across entities.

China

Was promoted to manage the entire IT operation in China during the most challenging time. China County Bank business was in the middle of Sale. As part of the sale, the IT operation needed to transition to the Buyer in 3 months and the Core Banking Platform needed to migrate to a Cloud solution in 6 months. The Core Banking platform upgrade was urgently needed prior to the Transition because the High operational risks. On top of all, the entire IT Department was retrenched because of an un-flourished business decision earlier in the year. Low morale and no resource.Major Achievement:Rebuilt a highly motivated team in a very short time. Collaboratively worked with the Buyer and all of the suppliers, successfully finished the Core Banking upgrade, transitioned IT operation to the Buyer before the Sale was closed and migrated the banking solution to the Cloud just in time. In the meantime, transformed the WAN for CBA’s International Finance Division which connects 8 sites internationally. Provide 5 times the bandwidth and cost reduced more than 40%.

China

2IC of China CIO. Managed IT P&L and all the commercial relationships with suppliers. Ensured the Department resourced properly. Championed Productivity. Led the High Risk Remediation program as well as major transformation initiatives. Governed IT operation and security against the SLA. Major Achievement:• Put in place effective controls. IT exceled all Operation and Security SLA.• Managed not one 10+ legal entities IT budget/forecast/P&L• Productivity embed into IT day-to-day operation which was culture change• Built deep commercial relationship with the suppliers

Shanghai City, China

Was seconded from Enterprise Services to improve China’s IT operation.Major Achievement:• Developed and executed the risk remediation strategy. While tactical remediation stabilised the platform within 3 months, in parallel developed business case to remediate the risks permanently. • Leveraged Group best practise, took into consideration of local Regulatory requirements, developed China’s own Architecture Design standards.• Transformed China local network. Double the bandwidth and cost reduction by 30%.

Sydney, Australia

Managed CBA’s Database Services Portfolio, included Oracle, SQL, DB2 and Big data. Which hosted 80%+ of databases within the organisation. Accountable for the Portfolio P&L, pricing and ongoing investment.Major Achievement:• Managed full lifecycle of the Database service portfolio. From strategy formation, commercial relationship management to technology delivery. • Created and launched SQL-as- a-Services with a major CBA technology partner. Provided a low cost on-demand services to internal business units.

Sydney, Australia

Managed the Security Services Portfolio which comprised Network Perimeter Security (NPS) as well as DLP, SIEM, Vulnerability management, Identity management etc.., NPS is the Security Gateway of all digital traffic in and out of CBA. Major Achievement:• Transformed Security functions into value-add services.• Significant improved NPS performance. Not one Sev1 since 2009. Change failure rate reduced to less than 5% from avg. 50-60%. • Unit price reduced more than 20% every year.

Sydney, Australia

• Successfully executed the NPSS remediation strategy. Tiger Team restored Ops stability within 180 days. Remediation Program closed 500+ High risk issues in 18 months• Completely transformed NPSS in 3 years, from simplified architecture, refreshed ageing equipment, strengthened suppliers’ governance to exceled in customer experience.• A major contributor of NPSS portfolio establishment

Sydney, Australia

• Managed the Network Perimeter Security Program and the PMO.• Successfully delivery the major service providers change/transition.

Sydney Australia

• Managed the IT department as well as accountable for the delivery of the major organisational change program

• Reported to the GM of Business Services and COO • Responsible for the development of cooperate strategy, business plan as well as major customer experience improvement initiatives. • Successfully implemented CRM and BI for the organisation.

Post Graduate Diploma, Information Technology

Master, Business Management

Diploma, International Business/Trade/Commerce