- Create content calendars for clients to strategically plan and schedule posts, ensuring consistent and engaging communication across all social media platforms- Manage invoices by ensuring accurate preparation, processing, and tracking- Assist with events by capturing content and supporting the team with logistics and coordination to ensure seamless operations

- Managed CRM system to streamline customer communications, improving response times and fostering relationships with clients- Coordinated end-to-end marketing campaigns and promotional events, boosting brand awareness and driving a measurable increase in annual sales- Updated the company website and calendar, ensuring accurate information for customers- Successfully spearheaded projects that led to the establishment of a second location

- Distributed monthly newsletters, creating targeted content to inform and engage customers, resulting in increased brand awareness and annual sales- Established strategic partnerships and conducted market research to enhance brand reach and foster collaborative opportunities

- Implemented a strategic incentive aimed at boosting event attendance, resulting in a 35% decrease in no-show rate at the University of Missouri's annual ‘Making Me Marketable’ event- Created a business plan to help the Afghan refugee community by establishing business outlets that empower them to sell goods and services locally

- Performed data entry tasks in Microsoft Excel with high levels of accuracy and speed- Responded to and directed incoming phone calls and emails, leading to expedited response times and elevated levels of customer satisfaction

- Ranked among the top performers in sales, consistently meeting or exceeding monthly sales targets by suggestive selling techniques- Delivered top-notch service to guests, addressing their needs promptly and courteously, resulting in consistently positive feedback and high customer satisfaction

- Collaborated with cross-functional teams to deliver accurate and timely marketing content for client presentations, brochures, social media, and promotional materials

- Ensured accuracy in taking orders and communicated effectively with kitchen staff, minimizing errors and ensuring timely delivery of meals

- Managed the seating chart to optimize table turnover and accommodate reservations, reducing wait times during peak hours- Mentored new hosts, providing guidance on best practices and company protocols, resulting in improved onboarding times and increased overall team cohesion