Translates strategy into defined tactics, projects, and timelines and ensures attainment and communication of strategic plans. Partners across multi-tiered, cross-functional teams to identify and develop strategy.o Strategic Director aligned with Complex and Clinical Audits, Provider Education, and PI Operations o Develops advanced comprehensive strategy, including CCA Modernization plano Owner of 2022 PI insourcing portfolio, targeting a reduction in vendor spend by $43M in 2022o Develops trusted partner relationships with Anthem, PI, CoC, and PIAI, and potential future clientso Builds out presentations and spreadsheets supporting new strategies and aligning to corporate strategyo Facilitates strategy development sessions, acts as decision maker on projects, and provides guidance to senior team on complex issues. o Provides coaching and mentoring to leaders in the organization on strategic thinking and on projects that deliver high return and high strategic valueo Oversees definition, development, and implementation of reporting metrics and ensures plan of record supports strategic milestone deliverables

Lead assessment and development of PI Strategy directives while working with Staff VP level and other business owners to identify value through research and planning. Partnered with enabler groups to develop solutions that align with our strategy to be cost competitive and a market differentiator for commercialization.o Owner of 2021 PI Insourcing Portfolio, reducing vendor spend by $90M in 2021o Developed COC, Insourcing, PIAI, Commercialization, Fast Forward, and PI Long-Term Strategyo Developed, produces, and distributes Executive Strategy reportingo Developed trusted partner relationships with Anthem, PI, and PIAI, and other potential future clientso Built out business case documents, spreadsheets, and charters to support new strategies and align to larger divisional and corporate strategy

Managed PIVM at a program level to achieve business goals. Developed and executed PIVM strategy. Managed internal vendor expectations and reporting. Developed PIVM Professional Development, and PI insourcing.o Program owner for Smart Source insourcing initiative, providing administrative savings of $37M in 2019 and $50M in 2020 with a $5M investment budget.o Developed and presented PIVM and Smart Source insourcing program reports on monthly performance.o Values in Action “A” Award Recipient for work as transformation initiative owner focused on reorganizing current PI vendor assignments with strategic intention, recovering 2020 program savings of $13.9M.o Responsible for tracking, reporting, and aligning Contingent Vendor Spend with the GLo Reconciled vendor recoveries and PIVM budget parameters with goals and projections.o Reported to Blues Plans on individual State and Regional vendor impactso Driver of investigational efforts into incorrect claim reporting, missing data, system errors in incorporating COC data, vendor shortfalls, vendor transitions, rate changes and other issueso Responsible for PIVM Professional Development and training, mentoring, and SMART goal developmento Participated in negotiation of agreements and lead cross-functional teams to implement vendor services

Managed relationships with vendors Accent, Rawlings, Strout, Change Healthcare and Cotiviti on an enterprise level to ensure business goals were achieved. Managed internal vendor expectations and performance reporting.o Managed day-to-day execution of vendor agreements to ensure compliance, monitor quality and develop corrective action plans. Subject Matter Expert for CS90 and Empire issues within PIo Transformation initiative owner for WAVE 65874 and WAVE 106548o Reconciled vendor invoices, claims and recovery dollars with goals and projectionso Participated in negotiation of agreements and lead cross-functional teams to implement vendor services

Executes decisions and assumes primary responsibility for day-to-day administration of top-ranked Elder Law firm. o Oversees all administrative functions, including personnel, administrative policies and procedures, financial management, professional liability, facilities management, information systems and marketing. o Consults with Managing Partner on major decisions, budgeting and firm direction. o Serves as Case Manager on appropriate cases for client legal work decisions and production, including drafting estate planning documents, special needs planning, administering decedent’s estates and guardianships, and assembling Medicaid and VA applications and appeals. o Produces and distributes monthly award winning e-newsletter Elder Law News using Constant Contact. o Maintains and updates firm Facebook and internet page www.severns.com using Adobe Contribute. o Other software tools used: Microsoft Office, QuickBooks, Time Matters, Billing Matters, HotDocs, Westlaw, Simplifile, McAfee Control Console, Adobe Acrobat Pro.

Part of 3-person team creating the first Professional Development Department at home office of 1800+ attorney international law firm. Worked actively in the following areas: o New Associates: Developed Mentoring Program & Regional New Associate Orientation. o Training: Launched the Professional Skills Institute – a firm-wide training initiative; Designed, scheduled and presented Global, Regional and Local seminars; Developed Summer Associate Training Program, International Lawyers Program, Departmental and Client events and training; Maintained CLE records for over 1200 NY Bar-admitted attorneys worldwide; Restructured and maintained CLE Video/DVD training library; Assisted attorneys in CLE certification process for NY, CA and DC Bar Associations. o Development: Restructured NY attorney evaluations, Upward Review and Benchmarking process; Coordinated details of the NY attorney conferences; Assisted Women’s Committee in creation of Women’s Initiative program to enhance female presence in the firm; Assisted in Diversity group creation; Created and maintained global and NY Intranet pages for Professional Development and the Professional Skills Institute; Conducted associate orientations and exit interviews.Attended: NALP PROFESSIONAL DEVELOPMENT INSTITUTE 2004, Washington D.C.; CHIEF RECRUITING & PROFESSIONAL DEVELOPMENT OFFICERS CONFERENCE 2005, NY, NY.

As a clerk on the night staff, prepared legal documents for corporate and litigation departments, using Microsoft Outlook, Word, Excel, PowerPoint; Researched cases using Westlaw and LexisNexis; Organized document reviews using Bates labeling, redacting, indexing and Summation; Prepared corporate pre and post-closing documents and organized on-site closings. Responsible for CLE seminar organization and tracking of attorney training data.

Managed rental of 4 dance rehearsal halls; Responsibilities included studio booking, contract generation and execution, fee collection, maintenance scheduling, facility scheduling, and customer service.