Amy E. Young Email & Phone Number

Columbus, Oh, Us

Farmington Hills, Michigan, Us

Philadelphia, Pennsylvania, Us

Clawson, Mi, Us

◆ 𝗦𝗖𝗢𝗣𝗘: Manage a growing portfolio of multifamily assets spanning 6 states, developing strategies and leading the team in executing value-add initiatives to optimize performance and maximize ROI. Collaborate with agent partners and site teams to plan and coordinate renovation/modernization projects. Create and control budgets for operations, renovations, and capital investment; devise financial forecasts and define performance expectations for individual properties. Contribute expertise and insights to the due diligence process for both acquisitions and dispositions.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:☒ Operationalized the strategic vision, developing and executing strategies to turn around new acquisitions and optimize portfolio performance.☒ Transitioned agent partners 2X in 2 years, migrating 21 properties to the new partner in <30 days. Developed a scorecard and best practice to standardize the partner evaluation process.☒ Supported successful loan modification for 5 distressed assets.☒ Strategized and led rebranding initiatives; determined optimal positioning effective in creating market visibility/awareness and attracting target resident demographics.☒ Directed multimillion-dollar capital improvement projects, including one renovation forecasted to deliver double-digit gains in NOI and revenue growth in year 1 after completion.☒ Laid the groundwork to increase resident retention with design/launch of a renewal concierge plan that elevates the resident experience for the renewal process.☒ Modernized technology platforms and deployed asset management software to improve data analytics, visibility, and decision-making.☒ Recognized by COO for impacting the organizational culture in a positive way, demonstrating tenacity and resilience in the face of challenges and modeling professionalism, reliability, and kindness.

Lancaster, Ohio, Us

◆ 𝗦𝗖𝗢𝗣𝗘: Masterminded a company performance turnaround, transforming the multifamily asset portfolio for this property management company of 100 communities of 4.5K class b/c units across 4 states. Created the strategic roadmap for sustainable growth and profitability, leading property operations, talent management, financial governance, regulatory compliance, and new business development. ◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:☒ Cut delinquency 97%--from $2.6M to $70K, stabilized occupancy to 97%, and turned 100 unturned apartments in 3 months.☒ Grew revenue 18% across 22 assets by increasing rents and new revenue, higher management fees, lease-up fees, and 3rd-party debt collections.☒ Created a focused, solid framework with implementing KPI scorecards and 360-degree visibility into operational portfolio performance.☒ Regained $360K/annual savings by resolving outdated certifications.☒ Developed a cornerstone employee relations program (Thankful Tour) that was adopted company wide and held up as a key pillar for organizational leadership.

Farmington Hills, Michigan, Us

◆ 𝗦𝗖𝗢𝗣𝗘: Key growth partner, contributing to millions in revenue and property value enhancement, as well as unit growth from 3.5K to 22K--through the addition of 2 portfolios: 56 properties (5.4K units) and 43 communities across 10 states with 9K+ class a/b/c units, for this multimillion-dollar portfolio Triggered performance turnaround through strategic new asset integration, capital improvements, and real estate operational growth, expansion, and improvement. Positioned talent and resources to ensure flawless post-acquisition transitions and cross-collaborative functionality.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:☒ Turned around a distressed portfolio of 5.4K units, involving 1K unit renovation, NOI increase of 48%+.☒ Performed due diligence and led a $40M capital improvement for 9K units, increasing/stabilizing occupancy.☒ Collaborated cross-departmentally to facilitate new technology and implementation to improve productivity and efficiency.☒ Earned the 2018 Friedman Way Award for Excellence for relationships, a company core value.

Farmington Hills, Michigan, Us

◆ 𝗦𝗖𝗢𝗣𝗘: Owned the integration of 16 distressed assets from court-ordered receivership into the portfolio.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:☒ Turned around the underperforming property, bringing 100% of units back online, reaching 95%+ occupancy, and turning vacant properties—all in 180 days.

Troy, Mi, Us

◆ 𝗦𝗖𝗢𝗣𝗘: Led all facets of portfolio performance and operations, including financial analysis & budgeting, talent onboarding, training, & management, ownership reporting, competitive positioning, and marketing.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:☒ Created a scorecard tool to analyze business performance, providing data to position company to respond to target opportunities and fuel business growth.

◆ 𝗦𝗖𝗢𝗣𝗘: Turned around revenue performance within 1 year, with sustained revenue for 5 years and increased value, positioning this declining property to sell at a premium within 6 years and allowing the company to target higher ROI industrial, commercial/office, and land development business.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:☒ Boosted cash flow 436% in 3 years by increasing occupancy 10% and retention 28%, slashing turnover costs, increasing additional income, and implementing effective vendor terms.☒ Achieved $100K in savings by implementing individually metered gas service.☒ Raised rent (1st time in 10 years) and collected long-past due rents.Early Career Success: Served in leadership roles at National Church Residences and Paramount Realty Advisors.