Job Responsibility: In the Shakti Foundation as a field level officer, I have to manage two regional office and 27 Branches ICT Support. To ensure smooth operation I have visited on-site branch office and remote. Provided support ware installing, configuration, solve ticket from user, IT technical support. Collaborate with team and Managers to complete the task in time with the ability to discover issues, resolve defects and ensure client expectations are met with high-quality support. To make sure user-end on time support I have to connect with them online offline.Quoted Responsibility in short:*Software – Maintain ERP Software (Accounting, MIS, FIS & Support Module)*Hardware- Provide all kinds of Hardware Support (Computers, Printers)*Network – Provide Network & Internet Support (Router, ONU, Mobile Voice & Data SIM, Modem, etc.) *Training:- I Have Trained more than 150 users. (Basic Computer, Shakti Mobile App, Microsoft Teams, Outlook & Microsoft Office)

Job Responsibility: I Have Manage University Network Infrastructure. Ensure that, whole university IT System are running smoothly. Maintenance Computer Software, Hardware and Network Devices like: Printer, Scanner, IP Cameras (256), NVR, IP Phone Configure & Troubleshoot, Access point, Multimedia Projector, Attendance machine, Network Connectivity, iMAC. Physical/Remote Support to user-end. Raising issue from user: Operating System Issue, Print Communications Issue. Windows Domain User Issue, MS Outlook, Gmail, Browser, Anydesk, Etc.

Banglalion Communications Ltd is a privately held Bangladeshi 4G wireless broadband operator. It uses WiMAX technology. It has a nationwide licence from the Bangladesh Telecommunication Regulatory Commission to provide broadband wireless access services for data, voice and video.For more information visit. http://www.banglalion4g.com/N.B: It was a contractual job.

Work Sonic is a very good place to build a career. Also It's a learning place to improve yourself. Very nice and friendly environment. Customer support and Lead generation, web research,data mining, instagram data mining,Email list building, data scraping,MS Excel, online sales, email marketing related work. I worked with the marketing team.It's a incubator to self development.

Job Responsibility: Computer Hardware, Trouble shooting & IT Support, Network, Wireless Networking, Wi-Fi, Router Configuring, System & Support. Assembling and reassembling of computer peripherals.Internet, e- mail, Gmail, Microsoft Outlook Express Configuring, Microsoft Outlook Express Data Backup, Incridi Mail, Hiren Boot CD.Printer, Laptop, Server Data Backup, Data recovery, CCTV Maintenance, Backup CCTV Data, DVR, NVR, KVM switch, Android device .

Job Responsibility: I am Working with Organization Online Email Marketing Team. Basically I do Email Marketing, Lead Generation and Data Mining related task. I have Operate Premium access Tools, Software to collect and store data. We always focus on USA team instruction. Some times we working with sales team. Collaborate with team and Team Leader to complete the task in time. My Daily Task:A valid lead passed some critical stage. Data mining start from provided deferent source like: Bloom Burg Data Mining, Yellowpages Data Mining, Bluebook Data Mining. Another useful source was Lead Grabber Pro software. After that, offline Excel Data Entry, Data modification, Checking data duplications, Data validation checking, Web Research, LinkedIn Contact Search, Sales Navigator, LinkedIn Data Research, LinkedIn Marketing, Internet Research, Email Search. After that we successfully generating a valid lead. Then added data into Sales Force. Sales Force tools, Data.com using for data enhancement and Data Analysis. Finally a valid lead list ready to send an Email Campaign. Then Rackspace Webmail Email follow-up and update input into Google Sheet.#Premium Tools and Software:*Lead Grabber Pro: (Using for Leads collection like: Name, Email, Phone, address, City) *Sales Force: Sales Force, Data.Com (Using for data store and data enhance.)*LinkedIn: LinkedIn, Sales Navigator (Using for Contact Search and info collection. )*Google: Google Doc, Google sheet.*Email Verifications Tools: Never Bounce, Verify Email Address, email hunter io.*Webmail: Rackspace Webmail.*Other tools: Skype, Zoominfo.

Computer Hardware, trouble shooting & IT Support, Network, Wireless Networking, Wi-Fi, Router Configuring, System & Support. Internet, e- mail,Gmail, Microsoft Outlook Express Configuring, Microsoft Outlook Express Data Backup, Incridi Mail, Hiren Boot CD.USB Flash drive Booting.• Assembling and reassembling of computer peripherals.• Installed Devices: Hard disks, Floppy drives, CD Drives, Sound Blaster cards, CPU, Memory, Power supply unit, Network card, Video graphics card, Hard disk controller card on PC systems,Printer, windows security software, • Operating System: Windows XP, Windows 7, Windows 8 & 8.1, Linux Mint.