Syed Amjad Email & Phone Number

Hyderabad Area, India

* Manage, Maintaining relations with logistics partners and Analyse, design and develop delivery route/network of operations and prepare detailed functional specifications.* Communicating with the warehouse and forwarders and efficiently manage the E-com delivery process to ensure return of goods to the final recipient. Ensure effective management of first and last mile delivery keeping in mind the optimal customer experience. Define SLAs and TAT for both last mile and first mile deliveries. Manage and coordinate with the clients for optimized service delivery and ensure continuous business opportunities with them. Effective team management including hiring, training and guiding the executives as per the operational procedures and performance metrics. Ensure in transit loss control by effective management and process innovation. Implement cost-effective logistical solutions without compromising quality and business performance. Publish performance metrics by ensuring data management of entire workflow of the logistic network including pick up status, delivery status, TAT adherence etc and hold operational and business reviews with the key Stakeholders & the management. Continuous growth of service.

Hyderabad Area, India

· Maintained operational excellence by metrics driven, cost effective, prevention of complaints through training, mentoring and coordinating team of Operations executives, Tech officers, Operators.· Prepare and managed budgets and report KPI’s on facilities operating costs and oversee the timeliness and accuracy of payables and receivables to vendors.· Acted as the first level of escalation for any customer issues, and resolve the same in an effective and timely manner, this helped to new referral business and customer retention.· Monthly invoice data generate then submit it to the customers. And to send daily, weekly PMS report, monthly branch report to HO.

Hyderabad Area, India

Responsible in all aspects of business development and Panning, coordination with internal (project team/Management) and external (Vendors) on issues regarding Terms & Con /AMC/Cost/Benefits/Quantity/Lead time of material supply.Strategic marketing mix implementation.

Clermont-Ferrand Area, France

Assisted in Supply chain div. functions of required material goods receiving, handling and logging of inventory materials and tooling through the company's SAP/computer modules.

Hyderabad Area, India

Vehicle management, Materials, Operational support.

Mba, Marketing Intl.

B.A., Sociology,Economics, Public Admn.