•Diligently ensured effective financial control across the business to maintain growth of the profit margin performing daily and weekly cash audit checks, invoice reconciliations, pricing and financial budgeting and forecasting. Administered the payroll and completed VAT and year-end returns in line with statutory requirements.•Effectively led and mentored a team of staff, providing clear direction and support. Delivered training and devised rotas ensuring the correct balance of skills to energise and optimise potential, providing a first-class service in this fast-paced environment.•Steadfastly implemented the company management system and style for interface with customers and ensured full staff compliance with organisation policies and procedures at all times, fostering a collaborative and productive environment.•Meticulously analysed sales and staff performance and managed and controlled stock and waste, actively sustaining the required stock levels and minimising waste through careful planning and monitoring of trends.•Proactively engaged and interacted with suppliers and contractors, responding quickly to problems and issues and inspiring trust and confidence to forge highly positive working relationships. •Astutely developed hugely successful menus according to customer survey results and current industry trends assigning realistic prices based on effective cost analysis.•Identified and capitalised on all opportunities to drive sales locally, creating a number of marketing campaigns to rebrand the pub and boost sales. These included leaflet drops, quarterly newsletters, poster campaigns, charity events, introduction of a website and social media marketing.•Fostered enduring relationships with prominent businesses and local institutions such as the primary school and parish council. Sponsored local sports teams, formed a golf society and introduced a community festival.

•Initially joined on a casual basis before rapidly securing promotion to Deputy Bar Manager within just 6 months. Responsible for managing training, administration and coordinating key events.•Planned and orchestrated large student functions and events within budget and to exacting timescales, skilfully prioritising and organising tasks.•Undertook a cocktail course and trained all other staff, transferring acquired knowledge and skills and providing pivotal support to maximise potential.•Accurately controlled stock and managed the cellar, participating in inventory audits and recording information.

Effectively promoting and selling top of the range stationary part time whilst studying for a HND in Business Studies; • Financial reconciliations, cashing till receipts at the end of each shift accurately accounting for daily sales.• Deputising for the Manager during absence performing as a senior sales person assisting with the training, mentoring and guidance for new staff.• Management of stationary supplies and inventory during primary profitable 'Returning to School' period ensuring adequate stock supplies to meet forecasted demand.• Introduced and implemented a successful new marketing strategy contributing to increased profit margins for the business.