Highly ambitious, open-minded customer service executive with over 5 years’ experience in customer-facing environments. I have been working for a Chinese manufacturer of CNC machine tools, that is Wattsan. Passionate about Wattsan customer service, I have built a track record for exceeding customer expectations on a consistent basis. Wattsan company and its team have become a second family for me, we grow our business, help our customers and look for new ways of opportunities in the world of technical innovation.
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Account ManagerWattsan May 2018 - PresentBeijing, China- Contributed to a 67% reduction in Wattsan' customer complaints by providing excellent customer service online.- Reduced customer waiting times by 49% by implementing new customer service software in the Wattsan company.When I’m not working in customer service, I enjoy taking part in visiting machine exhibitions. I compete on an international level, and I have visited over 23 different countries while participating in competitions.
An Lee Education Details
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Management
Frequently Asked Questions about An Lee
What company does An Lee work for?
An Lee works for Wattsan
What is An Lee's role at the current company?
An Lee's current role is Account Manager– Wattsan.
What schools did An Lee attend?
An Lee attended Peking University.
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