Ricky An Email & Phone Number

Markham, ON, CA

Markham, ON, CA

Richmond Hill, Ontario, Canada

- Create and implement a cocktail menu from scratch to reach different demographic of clients.- Prepared batched cocktails to expedite service.- Keep track of liquor wastage and use immediate available inventory first.- Proper labeling on expiration dates of batched cocktails and fresh ingredients shows understanding of craft cocktails and the importance.

144 Main Street Unit 17, Markham

• Build dynamic and personal experience tailored to each guest, making frequent effort to visit the floor and make lasting, positive impressions.
• Review new applicants during the Spring/Summer, searching for the best capable and potential employees to allow an efficient workplace during the increase of volume in the high season.
• Calculate due-backs/tips and double checking end of day procedures of employees daily. Tips and due-back allocations done weekly.
• Scheduling employees;… Show more
• Scheduling employees; cutting and allotting hours as most beneficial to save money without loss of service and functionality.
• Inventory and restocking duties done weekly.

Markham, Ontario, Canada

- Research and assess local coffee roasters to find the best cost and quality to supply for our customers.- Completely new store means shopping for essential coffee equipment and further experience with costing out a new menu.- Train employees on the basics of coffee, tea and espresso including how to use an espresso machine.- Set up Square POS and and.

155 Cedarvale Blvd.

• Thorough knowledge of the bar menu and the ingredients in each of the custom cocktails designed by the establishment.
• Assistance to the bar during rush hour when the bar is full.
• Trained outdoor experience for extended hours.
• Coordinate with other servers and the kitchen at all times, pacing so that a steady flow relieves stress for both the floor and the kitchen.
• Extensive knowledge of the menu is a must and learned many types of food and the way they’re prepared.
• … Show more

Markham, Ontario

• Wine knowledge and pairing for different dishes.
• Upkeep in a professional manner to create a semi-fine dining experience for customers.
• Learned the basics of Italian cuisine including different types of pasta and sauces.
• Prep work during down times to ensure a “ready for service” mentality at all times.
• Plan and coordinate large corporate parties during the holiday seasons.
• Constant floating between the floor and behind the bar means maximizing my potential in… Show more

Whitchurch-Stouffville, Ontario

• Coordinate comfortably behind the bar in fast pace outdoor patio with other bartenders during weekends. Ensure the attitude was calm and collected, being pleasant to both guests and employees alike.
• Prepare garnishes and premix for the evening/morning staff.
• Follow recipes which were memorized by heart to ensure no surprises during busy hours after a 5 day training period.
• Establish a safe and trusted environment to distribute tips at the end of the night as the tip is pooled.… Show more
• Establish a safe and trusted environment to distribute tips at the end of the night as the tip is pooled.
• Organized and clean the bar area as well as keeping all 3 fridges stocked.

Whitchurch-Stouffville, Ontario

• Monitor e-mails and phone calls from the office daily.
• Build and maintain website for FH Construction and its subsidiaries.
• Build and maintain apps for iOS and Android to assist in functionality of company operations.
• Create and update social media on a regular basis in order to keep in touch with current customers and ensure future clientele view our company in a positive manner.
• Compose Quotes, Work Orders and Invoices for the client and making sure that all payments and… Show more
• Compose Quotes, Work Orders and Invoices for the client and making sure that all payments and receipts are sent and received promptly.

Markham, Ontario

• Lead and motive teams on shift to a higher rate of productivity, professionalism, and knowledge while promoting a positive working environment and morale
• Promoted best efforts to reach target sales and beyond with the team by continuous cross and upsell without intruding into customers’ comfort zone
• Allocated and organized scheduling conflicts for employees during busy holiday seasons to accommodate for best interests of both employees and the company
• Made inventory orders to… Show more
• Made inventory orders to ensure the store is well stocked for all operational needs weeklyAdjust existing standing orders according to the change in traffic preference of food items
• Handled customer complaints appropriately and make corrective decisions to abide by store policies in the best possible manner

Unionville, Ontario

• Highly passionate about ensuring great service, spending extensive amount of time in customer interaction and providing legendary service in a genuine manner while maintaining professional composure and business goals
• Promoted to Learning Coach within the first 6 months to further help other partners in achieving business standards both on and off the floor
• Learned to adapt to the different paces of traffic in the highest volume store in the district
• Acknowledged for… Show more
• Acknowledged for consistency in performance to company standards by superiors. Consistent positive feedback from costumers on delivering exceptional quality service
• Exceptional skill in operating a semi-automatic espresso machine Show less