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Ana Berben Email & Phone Number

Supervisor in Training and Development Department and Passenger Department at Azul Handling

Location: Madrid, Community of Madrid, Spain 5 work roles 2 schools

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✓ Verified August 2026 3 data sources Profile completeness 86%

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Role

Supervisor in Training and Development Department and Passenger Department

Location

Madrid, Community of Madrid, Spain

Company size

Who is Ana Berben? Overview

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Quick answer

Ana Berben is listed as Supervisor in Training and Development Department and Passenger Department at Azul Handling, a with 199 employees, based in Madrid, Community of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Ana Berben.

Ana Berben previously worked as Duty Manager in Passenger Department at Lesma Handling Group and Supervisor in Passenger Department at Swissport. Ana Berben holds Master Of Education - Med, Protocolo from Universidad Nacional De Educación A Distancia - U.N.E.D..

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Azul Handling

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Profile bio

About Ana Berben

I was always wondering about my future job. Knowing myself, that had to be related to people and processes. My organizational mindset, applied in every angle of my life, made me think like that. What I could not ever imagine was that my job would be exactly like that, but increased exponentially.Working at the airport, you are facing a constant environment change. Therefore, you have to be agile enough to overcome every situation. Mostly everyday there something unexpected is happening, and you have to be there to solve it.I consider myself lucky since I had good mentors around me to not get overwhelmed by the situations. That, added to my personal skills, have always led me to achieve the goals.Therefore, I can say: Crisis management, customer-facing, adaptive to changes... that is my bread and butter.

Current workplace

Ana Berben's current company

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Azul Handling

Supervisor in Training and Development Department and Passenger Department

Website

azulhandling.com

Employees

199

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Company profile

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5 roles

Ana Berben work experience

A career timeline built from the work history available for this profile.

Supervisor In Training And Development Department And Passenger Department

Current

Azul Handling

Madrid, Comunidad De Madrid, España

- Organising and chairing Training Department meetings.- Attending and contributing to Management meetings.- Managing training deliver services within approved budget.- Developing the training programme with reference to the agreed Business Plan.- Implementing all training courses as scheduled.- Recommending necessary revisions to existing training courses and possible areas requiring training courses.- Supervising employees reporting to her/him to ensure they meet performance standards.

Nov 2019 - Present

Duty Manager In Passenger Department

Lesma Handling Group

Madrid, Comunidad De Madrid, España

- Organised and managed the workflow for teams with more than 10 members- Trained new hires - Improved to the current workflows, simulating the concept of agile methodologies- Created and managed team schedules- Evaluated performance and provided feedback

Nov 2014 - Nov 2019

Supervisor In Passenger Department

Swissport

Madrid, Comunidad De Madrid, España

- Ensured all ramp personnel is properly assigned and utilised.- Assisted in training ramp agents to ensure that they are aware of appropriate.- Determined that aircraft was properly serviced and provisioned prior to departure and that all forms and records were properly completed and maintained.- Coordinated with operations, customer service, maintenance.- Maintained the stations' on-time performance.- Provided special care, attention, and assistance to all saw customers as needed.- Evaluated the work performance of ramp agents to ensure that their work.- Monitored the handling and operating condition of all ramp equipment and all other.

Nov 2006 - Jan 2014

Train Attendant

Rail Gourmet

Madrid, Comunidad De Madrid, España

- Assisted passengers with boarding, finding seats, or using the service cart. - Collected tickets from passengers and ensuring everyone was in their specified seat. - Served food and beverages to passengers and process payments. - Monitored the train car and railway station for situations that could endanger the safety of passengers. - Communicated essential information to passengers.- Helped disabled individuals with baggage and getting on and off the train.

Jan 2005 - 2006

Corporate Travel Agent

Viajes El Corte Inglés

Madrid, Comunidad De Madrid, España

- Provided high customer service level to assure member totally satisfied.- Attained yearly sales targets as set by Manager.- Developed and execute personal marketing plan to acquire sales goals.- Assisted store as well as club marketing efforts.- Maintained and update detailed customer list for potential sales opportunities.- Suggested customers with most cost-effective travel mode within established corporate travel policy.

Jan 2001 - Jan 2005

Team & coworkers

Colleagues at Azul Handling

Other employees you can reach at azulhandling.com. View company contacts for 199 employees →

Florencia Lacruz Colleague at Azul HandlingBarcelona, Catalonia, Spain View → LS

Leticia Segura Munguia Colleague at Azul HandlingSanta Lucía De Tirajana, Canary Islands, Spain View → MB

Miguel Bueso Colleague at Azul HandlingMóstoles, Community Of Madrid, Spain View → LM

Leonardo Manuel Maurello García Colleague at Azul HandlingPalma, Balearic Islands, Spain View → LG

Leire Gálvez Ambrosio Colleague at Azul HandlingGreater Sevilla Metropolitan Area, Spain View → SG

Shadia Gonzalez Colleague at Azul HandlingSpain View → GM

George Marian Lipan Colleague at Azul HandlingGreater Madrid Metropolitan Area, Spain View → IN

Izabel Nikiforova Colleague at Azul HandlingGreater Sevilla Metropolitan Area, Spain View → AL

Adam Laasraoui Colleague at Azul HandlingBanyoles, Catalonia, Spain View → OB

Oriana Benítez Fermín Colleague at Azul HandlingGreater Valencia Metropolitan Area, Spain View →

2 education records

Ana Berben education

Master Of Education - Med, Protocolo

Universidad Nacional De Educación A Distancia - U.N.E.D.

Diplomatura, Turismo

Universidad Nacional De Educación A Distancia - U.N.E.D.

FAQ

Frequently asked questions about Ana Berben

Quick answers generated from the profile data available on this page.

What company does Ana Berben work for?

Ana Berben works for Azul Handling.

What is Ana Berben's role at Azul Handling?

Ana Berben is listed as Supervisor in Training and Development Department and Passenger Department at Azul Handling.

Where is Ana Berben based?

Ana Berben is based in Madrid, Community of Madrid, Spain while working with Azul Handling.

What companies has Ana Berben worked for?

Ana Berben has worked for Azul Handling, Lesma Handling Group, Swissport, Rail Gourmet, and Viajes El Corte Inglés.

Who are Ana Berben's colleagues at Azul Handling?

Ana Berben's colleagues at Azul Handling include Florencia Lacruz, Leticia Segura Munguia, Miguel Bueso, Leonardo Manuel Maurello García, and Leire Gálvez Ambrosio.

How can I contact Ana Berben?

You can use AeroLeads to view verified contact signals for Ana Berben at Azul Handling, including work email, phone, and LinkedIn data when available.

What schools did Ana Berben attend?

Ana Berben holds Master Of Education - Med, Protocolo from Universidad Nacional De Educación A Distancia - U.N.E.D..

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