Ana B. Email and Phone Number

• Handle diverse needs for clients in-person, by phone, or through email.• Coordinate appointment calendar and balance schedules to promote optimal productivity.• Manage office cleaning and sanitizing to comply with infection control protocols.• Review, sort and respond to select email correspondence on behalf of senior staff.• Screen and verify visitors for identification credentials and purpose of visit to maintain the security of personnel and office environment.• Ensure clients satisfaction, prepare treatment rooms and serve beverage to waiting clients.• Assist Doctor's, Nurse Injector and Clinical Esthetician with client treatments.

• Trained 10-15 new and existing associates, leading them from new hires to fully independent workers within three weeks.• Mentored new associates to overcome barriers allowing them to maintain productivity, quality, and safety.• Trained in both the standard work and tools used within the learning function.• Assisted associate's one-on-one with any problem or information about the quality and availability of different products.• A strong communicator who values teamwork and who can function as a role model and engage in a professional manner with the entire workforce.