Ana Capul Email & Phone Number
Who is Ana Capul? Overview
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Ana Capul is listed as Quality Coach | Customer Service Management | Tutor at AV Projektai, a company with 7 employees, based in Vilnius, Vilniaus, Lithuania. AeroLeads shows a matched LinkedIn profile for Ana Capul.
Ana Capul previously worked as Assistant to After Sales Customer Support Team at Av Projektai and Quality Coach - L&Q Team at Majorel Lithuania. Ana Capul holds Master, Hotel Managment from Санкт-Петербургский Государственный Университет Экономики И Финансов.
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About Ana Capul
With over 5 years of experience in customer support and quality coaching, I am passionate about delivering exceptional customer experiences and driving continuous improvement. As a part of L&Q Team at Majorel Lithuania, I monitored and coached team and individuals performance, surpassing client-set targets by an average of 2-3.5% per month. Conducted individual coaching sessions, providing personalized guidance and feedback for professional development.I hold a Master's degree in Hotel Management from Saint Petersburg state University of Economics, which equipped me with the skills and knowledge to understand customer needs and expectations in the hospitality industry. I also have a strong background in sociology, which enables me to apply effective communication and problem-solving techniques in diverse and complex situations. My core competencies include customer service management, presentation skills, and quality standards. I am eager to leverage my skills and expertise in a new position that offers opportunities for further professional growth.
Ana Capul's current company
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Ana Capul work experience
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Quality Coach - L&Q Team
Monitored and coached team and individual performance, ensuring adherence to quality standards and driving continuous improvement.Achieved consistently high team performance, surpassing client-set targets by an average of 2-3.5% per month.Conducted individual coaching sessions to address performance gaps and provide personalized guidance for professional.
Customer Service Representative
Maintain a thorough understanding of the products and services offered by the client, enabling accurate and efficient assistance to customers.Collaborate with cross-functional teams to address customer concerns and provide timely resolutions, fostering a positive and collaborative work environment.Utilize active listening and effective communication skills.
Customer Services Specialist
Demonstrated a deep understanding of customer service principles and the importance of quality frameworks in delivering exceptional customer experiences during my nearly 4-year tenure at Booking.com Customer Service Center Lithuania UAB.Collaborated with the team Quality advisor to enhance team performance and adherence to guidelines, resulting in a.
Colleagues at AV Projektai
Other employees you can reach at avp.lt. View company contacts for 7 employees →
Kamilė L
Colleague at Av ProjektaiVilnius, Vilniaus, Lithuania, Lithuania
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AC
Alge Cesnulyte
Colleague at Av ProjektaiLithuania, Lithuania
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AB
Andrius Budrys
Colleague at Av ProjektaiLithuania, Lithuania
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Arūnas Greičiauskas
Colleague at Av ProjektaiFrance, France
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AK
Augustinas Kvederavicius
Colleague at Av ProjektaiLithuania, Lithuania
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NK
Natalija Kamyšanskiene
Colleague at Av ProjektaiVilnius, Vilniaus, Lithuania, Lithuania
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FN
Frederic Nader
Colleague at Av ProjektaiVilniaus, Lithuania, Lithuania
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RU
Ruta Užpalienė
Colleague at Av ProjektaiVilnius, Vilniaus, Lithuania, Lithuania
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DB
Dovilė Blėkaitytė
Colleague at Av ProjektaiLithuania, Lithuania
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MP
Marina Petrikaite
Colleague at Av ProjektaiVilnius, Vilniaus, Lithuania, Lithuania
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Ana Capul education
Master, Hotel Managment
Master, Sociology
Frequently asked questions about Ana Capul
Quick answers generated from the profile data available on this page.
What company does Ana Capul work for?
Ana Capul works for AV Projektai.
What is Ana Capul's role at AV Projektai?
Ana Capul is listed as Quality Coach | Customer Service Management | Tutor at AV Projektai.
Where is Ana Capul based?
Ana Capul is based in Vilnius, Vilniaus, Lithuania while working with AV Projektai.
What companies has Ana Capul worked for?
Ana Capul has worked for Av Projektai, Majorel Lithuania, and Booking.Com.
Who are Ana Capul's colleagues at AV Projektai?
Ana Capul's colleagues at AV Projektai include Kamilė L, Alge Cesnulyte, Andrius Budrys, Arūnas Greičiauskas, and Augustinas Kvederavicius.
How can I contact Ana Capul?
You can use AeroLeads to view verified contact signals for Ana Capul at AV Projektai, including work email, phone, and LinkedIn data when available.
What schools did Ana Capul attend?
Ana Capul holds Master, Hotel Managment from Санкт-Петербургский Государственный Университет Экономики И Финансов.
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