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Ana Capul Email & Phone Number

Quality Coach | Customer Service Management | Tutor at AV Projektai
Location: Vilnius, Vilniaus, Lithuania 4 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Quality Coach | Customer Service Management | Tutor
Location
Vilnius, Vilniaus, Lithuania
Company size

Who is Ana Capul? Overview

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Quick answer

Ana Capul is listed as Quality Coach | Customer Service Management | Tutor at AV Projektai, a company with 7 employees, based in Vilnius, Vilniaus, Lithuania. AeroLeads shows a matched LinkedIn profile for Ana Capul.

Ana Capul previously worked as Assistant to After Sales Customer Support Team at Av Projektai and Quality Coach - L&Q Team at Majorel Lithuania. Ana Capul holds Master, Hotel Managment from Санкт-Петербургский Государственный Университет Экономики И Финансов.

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Email format at AV Projektai

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AV Projektai

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Profile bio

About Ana Capul

With over 5 years of experience in customer support and quality coaching, I am passionate about delivering exceptional customer experiences and driving continuous improvement. As a part of L&Q Team at Majorel Lithuania, I monitored and coached team and individuals performance, surpassing client-set targets by an average of 2-3.5% per month. Conducted individual coaching sessions, providing personalized guidance and feedback for professional development.I hold a Master's degree in Hotel Management from Saint Petersburg state University of Economics, which equipped me with the skills and knowledge to understand customer needs and expectations in the hospitality industry. I also have a strong background in sociology, which enables me to apply effective communication and problem-solving techniques in diverse and complex situations. My core competencies include customer service management, presentation skills, and quality standards. I am eager to leverage my skills and expertise in a new position that offers opportunities for further professional growth.

Current workplace

Ana Capul's current company

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AV Projektai
Av Projektai
Quality Coach | Customer Service Management | Tutor
lithuania
Website
Employees
7
AeroLeads page
4 roles

Ana Capul work experience

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Assistant To After Sales Customer Support Team

Current

Vilnius, Vilniaus, Lithuania

Sep 2024 - Present

Quality Coach - L&Q Team

Vilnius

Monitored and coached team and individual performance, ensuring adherence to quality standards and driving continuous improvement.Achieved consistently high team performance, surpassing client-set targets by an average of 2-3.5% per month.Conducted individual coaching sessions to address performance gaps and provide personalized guidance for professional.

Feb 2023 - Oct 2023

Customer Service Representative

Vilnius

Maintain a thorough understanding of the products and services offered by the client, enabling accurate and efficient assistance to customers.Collaborate with cross-functional teams to address customer concerns and provide timely resolutions, fostering a positive and collaborative work environment.Utilize active listening and effective communication skills.

Jun 2022 - Jan 2023

Customer Services Specialist

Литва

Demonstrated a deep understanding of customer service principles and the importance of quality frameworks in delivering exceptional customer experiences during my nearly 4-year tenure at Booking.com Customer Service Center Lithuania UAB.Collaborated with the team Quality advisor to enhance team performance and adherence to guidelines, resulting in a.

Feb 2019 - May 2022
Team & coworkers

Colleagues at AV Projektai

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2 education records

Ana Capul education

FAQ

Frequently asked questions about Ana Capul

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What company does Ana Capul work for?

Ana Capul works for AV Projektai.

What is Ana Capul's role at AV Projektai?

Ana Capul is listed as Quality Coach | Customer Service Management | Tutor at AV Projektai.

Where is Ana Capul based?

Ana Capul is based in Vilnius, Vilniaus, Lithuania while working with AV Projektai.

What companies has Ana Capul worked for?

Ana Capul has worked for Av Projektai, Majorel Lithuania, and Booking.Com.

Who are Ana Capul's colleagues at AV Projektai?

Ana Capul's colleagues at AV Projektai include Kamilė L, Alge Cesnulyte, Andrius Budrys, Arūnas Greičiauskas, and Augustinas Kvederavicius.

How can I contact Ana Capul?

You can use AeroLeads to view verified contact signals for Ana Capul at AV Projektai, including work email, phone, and LinkedIn data when available.

What schools did Ana Capul attend?

Ana Capul holds Master, Hotel Managment from Санкт-Петербургский Государственный Университет Экономики И Финансов.

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