At Holidays Lounge, I led transformational efforts as the Director of Recruiting and Training for Vacation Program Sales. With a strategic focus on building an exceptional sales team and enhancing performance, my leadership in recruitment and training has achieved remarkable outcomes.Accomplishments:Strategic Recruitment: Executed a targeted recruitment strategy to attract top-tier sales talent.Innovative Training: Developed an immersive training program that combined learning with practical experience.Enhanced Sales Methodology: Implemented refined sales techniques, resulting in increased deal sizes and customer satisfaction.Leadership Excellence: Mentored and empowered the sales training team, driving improved overall performance.Data-Driven Insights: Utilized performance data to identify skill gaps and implement targeted training.Collaborative Synergy: Aligned cross-functional teams for enhanced sales effectiveness and customer experiences.Industry Adaptation: Stayed ahead by adjusting strategies in response to industry trends and competitors.

• Rose from Vacation Sales Specialist to Senior Vacation Specialist in less than 1 year.• Generated more than $800,000 in sales in 2018, being named the best sales representative of the year.• Understand clients' needs according to their culture, resulting in more deal closings.• Present the vacation program according to the needs and interests of the potential buyer, creating the desire to join the program.• Build long-term business relationships, obtaining as a result the following distinctions: MVP of the Month (October 2017), Sales Representative of the Month (July 2018, December 2018, November 2020 & September 2021), Sales Representative of the Year (2018), 500K Club Award (2018), 700K Club Award (2021) and $748,819 Elite team (2022), Trailblazer Award (2023).

• Served and attended customers with a positive disposition and offered a complete guide on the restaurant's menu of food, wines, and drinks.• Guided clients in the knowledge and details of the different cuts of meat, advising them according to their tastes and desires at that time.• Focused my work on the efficient use of time for the benefit of the customers and the restaurant, taking the orders, advising, delivering the food, and taking the bill to the table.

• Taught a group of swimmers, ensuring they always followed the safety protocols.• Regularly checked the pool’s chemicals to guarantee safety and hygiene.• Kept a record of the hours and uses of the pool, as well as cleaning services.

• Invited guests to connect with the history of designer Gianni Versace as part of their culinary experience.• Greeted guests while leading them to their tables, providing menus, and sending a server to the table.• Answered phone calls, took reservations, and transmitted messages.