* Supervise support personnel to assure quality of work processed and compliance to specifications of ancillary processes.* Manage all aspects of print and direct mail projects from start to finish, including design issues for postal compliance, purchasing, budgeting, billing, managing and assigning internal resources.* Plan projects and make decisions on print/production scheduling and determine project priorities.* Obtain quotes and negotiate with vendors on best pricing for material, printing, and other outsourced services.* Direct and supervise the work of the production staff & data processing on all aspect of the project to ensure timelines are met, overtime is managed, and profit/loss is analyzed.* Communicate with client to ensure project is meeting needs.* Make decisions on change orders or when errors occur; when project issues are elevated to a member of the upper management team.* Up sell to increase profits and provide additional services to clients.* Maintain professional status through continual industry knowledge development, education regarding postal requirements, pertinent changes in postal rules, rates, etc.* Maintain high level of customer satisfaction by courteous and professional conduct in all written, telephone or personal contacts.* Maintain accurate records for billing purposes.* Manage multiple projects with aggressive deadlines to ensure that client and company timelines, as well as quality systems are met.* Participate in annual Individual Objective planning process.* Have completed the Mail piece Quality Training Program.

Help develop all audio and visual materials used during classes and services we provide.Manage various departments.Hire and manage staff.Develop marketing and advertising strategies.Teach English.Train teachers in the methodology used during class.

Coordinated daily Production and Productivity.Ran various pieces of equipment.Made sure that Proceeses and Procedures were being followed.Trained new operators.

Prepared reports about flat bed cargo carriers repairments.Set and managed both preventive and immediatly needed repairs.