Ana Erkomaishvili Email & Phone Number

Tbilisi, Georgia

• Leading financial strategies, including Profit & Loss and cash flow analysis, to drive sustainable operations and potential growth.
• Ensured team motivation, engagement and development;
• Driving critical strategic initiatives, aligning the company with long-term goals and regularly updating the organizational structure for optimized efficiency.
• Fostering a culture of motivation, professional growth, and work-life balance, implementing initiatives for team development and satisfaction.
• Conducted market price research to maintain competitiveness and collaborated with the founder to align service prices with industry standards.
• Elevating customer service standards, increasing client satisfaction;

• Oversee general office operation in Evolution Georgia, Romania & Armenia offices;
• Holds OM budget, allocates and controls financial resources within own area consistent with goals, priorities and budget;
• supervise, mentor, train and coach Office Management team staff and delegates assignments to ensure maximum productivity along office;
• Makes sure Tbilisi communicates and cooperates successfully with other locations, ensure locations supports each other when needed
• Maintains office services and gradually establish high sense of internal and external client/customer service
• Develops and maintains system of OM KPIs and performance metrics, analyses the trends and the underlying root-causes to adjust department performance;

Tbilisi, Georgia

Hire, Supervise, mentor, train and coach, develop Office Operations Management (OOM) team staff - office coordinators, receptionists, office technicians. Managing team performance, task delegation, to achieve department and company goals, in ever changing fast paced environment.Ensuring all administrative service operations in high standards at all times.

Tbilisi, Georgia

• ROLE & RESPONSIBILITIES
• Assist in developing and implementing plans and goals for the company
• Work with the director to coordinate and supervise daily operations
• Monitoring ongoing projects
• Build and maintain strong client relationships
• Ensure compliance with regulations and internal policies

Georgia, Tbilisi

• ROLE & RESPONSIBILITIES
• Direct and manage project development from beginning to end.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management.
• Develop full-scale project plans and associated communications documents.
• Manage the resources and participants needed to achieve project goals.
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.

Georgia

• ROLE & RESPONSIBILITIES
• Smooth and accurate maintenance of the daily work
• Ensure to be a proper face of Geocell for the customer, based on company standards
• Handling subscribers’ inquiries via Online support channel or through Social Media
• Providing customers with the following data regarding new and existing services/campaigns: - Informative- Technical- Problem solving
• Cross and up-selling by offering Company’s suitable products

Certified Business Administrator, Business Administration And Management, Business Plan

Scope of the program: ✔︎Business plan ✔︎Accounting and managerial accounting ✔︎Tax ✔︎finances ✔︎management ✔︎marketing ✔︎computer skills.

Bachelor Of Social Sciences, Public Relations