Senior Technician
CurrentThe Senior Specialist provides technical and operational direction for National Grid's electric meter asset management system. Provides leadership to ensure regulatory, productivity standards, as well as field operation tools and regulatory requirements for New York. Key Accountabilities• Coordinate with IT department and meter application vendors to ensure program fixes are tested before deployed.• Troubleshooting issues with National Grid electric metering applications.• Works with leadership, Electric Services to develop long range plan and reviews this plan with operations and planning to ensure complete and proper prioritization for short term and long-term scheduling.• Ensure timely filing of annual Meter Lab related New York State Public Service Commission regulated requirements.• Timely fulfillment of all meter and equipment requests.• Establish and sustain tracking mechanisms to manage operational performance in the electric meter lab.• Identify and lead process improvement initiatives.• Understand, update and implement standard working processes for tasks throughout the lab.• Provide technical expertise to organizational Contract Management efforts.• Ensure continued administration and management of company Meter Information.• Tracking System Utilize Meter Inventory Tracking System and the interface with related applications to ensure proper customer billing.