Information Security Officer for Atento USA, Puerto Rico and Central America establishing and implement procedures, politics and security controls, with experience in Security Tools implementations and certifications such as: ISO27001, SSAE18 and PCI DSS. Performing functions such as: overseeing the operations of the enterprise's security solutions through management of the organization's security resources. Establishing an enterprise security stance through policy, architecture and training… Show more Information Security Officer for Atento USA, Puerto Rico and Central America establishing and implement procedures, politics and security controls, with experience in Security Tools implementations and certifications such as: ISO27001, SSAE18 and PCI DSS. Performing functions such as: overseeing the operations of the enterprise's security solutions through management of the organization's security resources. Establishing an enterprise security stance through policy, architecture and training processes. Selection of appropriate security solutions, and oversight of any vulnerability audits and assessment. Developing IT documentation, projects of implementation and technical diagrams. Developing Risk Analysis and Management, in charge of keeping updated the Information Security Management system for enterprise in the countries of scope. Show less

Design and implementation of new projects or campaigns locals and internationals in the Telecommunication area, as well as the installation of hardware and software on the platform, developing IT documentation and technical diagrams for internal audits.Telecommunications Administrator, providing Technical and security support. CMS and AVAYA Administrator (PBX Model S8730) and ACD Administrator, providing all programming and support related to Avaya VoIP and PBX / ACD and Open Source… Show more Design and implementation of new projects or campaigns locals and internationals in the Telecommunication area, as well as the installation of hardware and software on the platform, developing IT documentation and technical diagrams for internal audits.Telecommunications Administrator, providing Technical and security support. CMS and AVAYA Administrator (PBX Model S8730) and ACD Administrator, providing all programming and support related to Avaya VoIP and PBX / ACD and Open Source Platforms such as Elastix and Trixbox, programming the call routing for all services (VDNs, vectors and skills). Providing support and configuration of all voice/data links and solving all issues related with telecommunications and network.. Provide comprehensive technical support and training on LAN/WAN software and hardware Show less

Network and Telecommunications Administrator, providing Technical and security support. AVAYA Administrator (PBX Model S8710) and ACD Administrator, providing all programming and support related to Avaya VoIP and PBX / ACD, programming the call routing for all services (VDNs, vectors and skills). Providing support and configuration of all voice/data links and solving all issues related with telecommunications and network. IT Project coordinator in charge of implementing new services, as well as… Show more Network and Telecommunications Administrator, providing Technical and security support. AVAYA Administrator (PBX Model S8710) and ACD Administrator, providing all programming and support related to Avaya VoIP and PBX / ACD, programming the call routing for all services (VDNs, vectors and skills). Providing support and configuration of all voice/data links and solving all issues related with telecommunications and network. IT Project coordinator in charge of implementing new services, as well as the installation of Hardware and Software on the platform, developing the respective documentation for internal audits. Provide comprehensive technical support and training on LAN/WAN software and hardware. Providing network design and capacity planning in coordination with the global Infrastructure and Security teams. Providing network and security engineering support based on customer requirements, internal and external. Show less