Ana H. Email and Phone Number
An accomplished leader with the ability to transform business strategic vision into measurable steps to drive business outcomes contributing to cost reduction and business growth. Experienced transformational leader specializing in Information Security, Data Management, Digital Banking and Robotics/AI initiatives. Results-oriented executive adept at overseeing programs, leading teams, engaging with stakeholders, vendors and maximising contracts. Demonstrated expertise in establishing enterprise-level capability aligned with organizational strategies, while ensuring regulatory compliance. Proficient in applying agile methodologies for Open Banking, ConnectID and Robotics/AI COE driving 20% – 60% cost efficiency and business growth through automation and process improvements.Specialties: • Execution and Program Management• Business and Technology Stakeholder Management • Vendor and Contract Management • People Management • System Integration• Process Improvement • Transition and Transformation ManagementKey Strengths:• Business outcome and client focused• Can do attitude, resilient and self-starter• Diligent in financial management• Engagement, enablement and relationship buildingIndustry: Financial and Insurance 10 years, Telecommunications 7 years, Transport 1 year, eCommerce - Retail, Automotive and Medical 3 yearsConsultancy: IBM clients - Vodafone Hutchison, Commonwealth Bank, Qantas, Roads & Maritime ServiceDomains: Data platforms and Information systems integration for ConnectID, Entitlements, consent management, ABAC for Open Banking, Identity as a Service (Ping Identiy P1AS in AWS), Digital Banking as a Service (IDV, Consumer Banking, Payments, Cards, Fin crime), Credit card and Mortgage statements, Mortgages Professional Training• Certificate in Entrepreneurship 1 - Oct 2023• Certificate of Executive Leadership COEL - Feb 2021• Blueprim RPA Foundation course - Apr 2018• ITIL certified - Feb 2018• SAFe certified - Feb 2017• Agile Project Management in Westpac - July 2015• Leadership for Strategic Execution - Oct 2011• Complex Project and Program Management - Oct 2011
Db Results
View- Website:
- dbresults.com.au
- Employees:
- 243
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Principal Consultant – Transformation And Heading Organisational Change CapabilityDb ResultsBanksmeadow, Nsw, Au
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ConsultantDb Results Feb 2024 - PresentSydney, New South Wales, AustraliaIT Consultancy, Advisory, Strategy and Innovation in Financial Services, Health and Energy and Utilities Industry
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Principal Service Owner / Principal Engagement Manager - Open Banking And ConnectidWestpac Group Aug 2021 - Sep 2023AustraliaIn charge of delivery for compliance releases, ensured Westpac met ACCC requirements for Open Banking (OB) Data-Out where data is shared with accredited financial institutes. Engaged and led commercial discussions with external vendor Versent, who were providing managed services for Ping Ltd. Established IaaS platform in AWS for Open Banking Data_In where data is sourced into Westpac Apps from financial institutions utilising products from Ping Identity. Led innovative proof of concept initiatives to validate attribute-based access control (ABAC) and entitlements. Pioneered the use of graph technology within IAM solutionsEstablished Digital ID program of works for delivery of AP+ ConnectID, one of many Digital ID schemes for customers to prove their identity to a Business in order to receive services. -
Principal Service Owner - Banking As A Service At Westpac GroupWestpac Group Oct 2020 - Jul 2021AustraliaIn charge of technology changes for Digital Banking (BaaS) prior to market launch for clients AfterPay and SocietyOne. Planned and oversaw successful changes to production; monitored hypercare; ensured issues were resolved and handover completed to operational team. Complied with Westpac change management process; managed and mitigated risks in collaboration with Head of(s), Product Owner(s), BA(s), global Fintechs and Operations Groups.
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Principal Engineer - Automation Capability Build And CollaborationWestpac Group Jul 2019 - Sep 2020Sydney, New South Wales, AustraliaAssisted in building the enterprise Solution Delivery Engineering Centre. Drove transformation and adoption of quality engineering, automation and agile practices across Westpac technology groups. Improved processes for quality engineering by 10% from monthly data analytics.
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Principal Engagement Manager, Robotics & Automation, Business IntegrationWestpac Group Feb 2017 - Jun 2019Sydney, AustraliaLed and established, Centre for Enablement for Robotics, process automation and AI accross all Westpac business units. Performed in a Head Of (acting) capacity.Offered consistent and standardized approach and framework to reduce waste, eliminate errors and give time back to bankers for value added work. Collaborate with business to provide the right automation solution from toolset such as Enterprise Content Management, Business Process Management (ECM/BPM), RPA (Blueprism), RDA (Opespan Pega) and Watson. Assisted robotics team to define commercial agreement for vendors to deliver against, incorporating Westpac expectations and supplier roles and responsibility. First time commercials were drawn up in Westpac, for for agile, robotic delivery
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Senior Information Technology ManagerWestpac Group Sep 2013 - Feb 2017SydneyManaged IT project delivery of the following projects, from Initiate to go-live through successful scope, cost, project, supplier (IBM and Infosys), stakeholder, people (30+) and business relationship management. Tracked and reported on risk/issues, dependencies and cost on a regular basis to project stakeholders. Adhered to Westpac process Project Execution Framework Methodology and Agile. Key Achievements:• Increased 30 to 40% additional applications of saving and transactional accounts through successful implementation of SGB Easy Account Opening for Consumer. This provided customers of St George Bank, Bank of Melbourne and Bank SA with a greatly improved and simplified interface, common look and feel across all web browsers and mobile devices, cross-sell for other deposit products and straight-through processing. This also increased sales by 10%.• Successfully implemented WIB GTS project, allowing WIB GTS Customers and Client Enquiry Mangers the ability to submit a Transactional Enquiry directly to the Transactional Solutions Team (TST) via on-line portal QuickService and track the progress for their Service Request by receiving status updates. This will eliminate the need for any follow-up calls to Service and the Transactional Solutions Teams, reducing calls by 20%.• Delivered workflow system GenProc, to Everyday Banking Services to enable a secure, auditable workflow and record keeping of PEXA requests and WBC responses for registration / maintenance to be serviced by operational services center for WBC eConveyancing. The system also facilitates weekly control audits of WBC signatories to current open accounts and monthly comparison between PEXA & WBC registered accounts• Delivered the system which integrates to and enables document upload of verification documents for Top-up loans into ECM for approx. 400 HCM to review. Enablement for quicker turnaround to approving Top-Up loans.
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Managing ConsultantIbm Australia Jun 2010 - Jul 2013Sydney, AustraliaApplication transition/transformation, project delivery, vendor management and system integration.Lead and managed end-to-end IT project for the listed clients from concept (feasibility) to go-live. Managed global teams across business and technology in India and Australia for application development and collaborated with external suppliers for application and infrastructure delivery. Clients:Qantas Ltd., Commercial and Platform HostingCommonwealth Bank, Core Wealth ManagementRoads and Maritime Services (RMS), Road Information strategy and servicesVodafone Hutchison (VHA Ltd), BSS and OSS -
Etrading Solutions ManagerTelstra Enterprise And Government Sep 2006 - Jan 2009Sydney, AustraliaLead and managed transition and customer migration of electronic data exchange (EDI) platform used for B2B document exchange in various industries such as retail, automotive, health and others. Aligned business units, technology teams and customer service groups for support for consolidation of legacy platform,products and processes during the transition and transformation exercise. -
Technology Solutions ManagerTelstra Ebusiness Sep 2003 - Sep 2006Sydney, AustraliaLead and managed platforms, process, people and projects running under the following portfolio from concept, business case development, implementation to go-live. • e-business, B2B document exchange and transition of electronic data exchange (EDI) platform and processes of legacy system• e-payments, HIC patients claims system • Sunrise Exchange Application development – General Insurance comparison Aligned business units, technology teams and customer service groups; collaborated with external suppliers for application and infrastructure delivery; and collaborated with external organisations for end-to-end solution delivery. -
Program ManagerMotorola Australia Software Centre Jan 2001 - Mar 2003Sydney, AustraliaLead and managed global team of software engineers from a diverse range of technical background across USA, Europe and India for delivery of mobiles and telephony applications. Managed 12 direct reports and completed quarterly performance appraisal and supported career development plans. Applied IEEE, Project Management Body of Knowledge and participated in Capability Maturity Model (CMM) audit. -
Technical Lead And Senior Software EngineerMotorola Australia Software Centre Jan 1997 - Feb 2001Sydney, Australia
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Software EngineerAustralian Broadcasting Corporation Oct 1995 - Dec 1996Sydney, Australai -
Software EngineerInsurance Network Servces (Ins) Mar 1995 - Sep 1995Sydney, Australia
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Technical Support EngineerProlifics Jan 1994 - Jan 1995New York, Usa -
Junior ProgrammerVs Associates Ltd Jan 1993 - Sep 1993New York, Usa
Ana H. Education Details
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Bachelor Of Computer Science -
Engineering
Frequently Asked Questions about Ana H.
What company does Ana H. work for?
Ana H. works for Db Results
What is Ana H.'s role at the current company?
Ana H.'s current role is Principal Consultant – Transformation and Heading Organisational Change Capability.
What schools did Ana H. attend?
Ana H. attended State University On New York, University Of Technology Sydney.
Who are Ana H.'s colleagues?
Ana H.'s colleagues are Marvin Marilao, Roxanne Brown, Claus Etienne, Guillaume Robins, Bryan O., Mia Johnson, Chris Miller.
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