As a Export Commercial referent for non Italian Customers I was the responsible of developing the quotation and final orders, including the after sell service. I was also responsible of deliver excellent customer service and manage the needs of our customers through communication channels such as phone and mail. Load and freight forwarding management.____________________________________________________Gestione amministrativa diretta dei clienti esteri dal preventivo alla fase post vendita. Elaborazione del preventivo unito a progetto tecnico esplicativo della proposta.Infine a fronte dell'ordine la parte riguardante le accettazioni e quindi la messa in lavorazione e gli accordi per la consegna. Gestione dei carichi e espedizione merce.

I am a translator working freelance from my Italian home directly for my Spanish client, Greenland Motorbikes S.L. I convert written material, in particular all the web site information, to Italian and English. The translation process usually involves a combination of the following:1. Reading through original material and rewriting it in the target language (in my case Italian and English)2. Using specialist dictionaries, thesauruses and reference books to find the closest equivalents for terminology and words used.3. Liaising with clients to discuss any unclear points.4. Prioritising work to meet deadlines.5. Consulting with experts in specialist areas

Duties of my job include: Flight Planning, Handling Catering, Communication with Dispatch, Caterers, FBO, crew and customers. Emergency and safety equipment checks. Cabin and galley preparation. Greeting VIP´s, demonstration of safety briefing and delivering a VIP service to the highest professional standards.

Self-employed. Translation of documents from Italian into my mother language, Spanish. Documents included scientific and technical, commercial, financial and occasionally literary.