Comply with the company's productivity requirements, policies and safety regulations

To analyzed the results, create reports, make decisions

Provide a quality, professional, friendly, positive service experience to internal and external customers in Canada by meeting their needs and building strong and profitable relationships. Acquire and maintain a detailed knowledge and understanding of the products and services offered by Scotiabank Canada, guaranteeing to cover the customer's requirements in full and provide an excellent service.Manager: Rodolfo Palomar Rivera

To resolve doubts and cell

To deliver 5-star, in-person support to the driver-partners.To walk driver-partners through the onboarding process and all of the tools they need to be successful on the Uber platform.To help existing driver-partners troubleshoot any issues they experience.To help brand the Uber name and get driver-partners excited to be on the road.To stay on top of new Uber policies, procedures, and programs that affect driver-partners.To work with the Driver Operations team to make our… Show more To deliver 5-star, in-person support to the driver-partners.To walk driver-partners through the onboarding process and all of the tools they need to be successful on the Uber platform.To help existing driver-partners troubleshoot any issues they experience.To help brand the Uber name and get driver-partners excited to be on the road.To stay on top of new Uber policies, procedures, and programs that affect driver-partners.To work with the Driver Operations team to make our support processes even better. Show less

Creates new sites, investigators, and patients in the database. Functions as Lead Data Entry Technician for project study teams.Performs accurate and timely tracking, entry, verification, QC checks of clinical data into the clinical database as governed by Data Entry Instruction Manuals, SOPs, and communicated policies of the department and study sponsors. Makes accurate corrections to and deletions from the database as requested by the Lead Data Manager or internal auditor in accordance with… Show more Creates new sites, investigators, and patients in the database. Functions as Lead Data Entry Technician for project study teams.Performs accurate and timely tracking, entry, verification, QC checks of clinical data into the clinical database as governed by Data Entry Instruction Manuals, SOPs, and communicated policies of the department and study sponsors. Makes accurate corrections to and deletions from the database as requested by the Lead Data Manager or internal auditor in accordance with relevant SOPs/WIs. Identifies any data issues encountered during entry to Data Management in accordance with relevant SOPs/WIs. Handles CRFs and Protocol information in a confidential manner. Assists with pre-processing, filing, scanning, indexing, and archival of CRFs as assigned.Completes and submits Clinical Database Management System (CDMS)-specific access forms and/or spreadsheets. Performs review of discrepancy (edit check) output and validation listings based on data entered into the clinical database. Based on this review, drafts queries or proposes self-evident corrections in cases where queries are not required, per the Data Validation Specification (DVS) for the assigned projects. Resolves answered queries correctly and re-queries where appropriate. For paper studies, takes receipt of, and reviews, Data Clarification Forms (DCFs) that have been answered by sites and where appropriate, edits the Case Report Forms (CRFs) and database accordingly. For paper studies, performs internal QC checks via listing output from database against CRFs and DCFs. For Rave studies, performs DM Review and/or other internal QC checks as required per applicable Electronic Data Capture (EDC) systems. For paper studies, ensures all CRFs and DCFs received are returned for filing in the Document Control Room (DCR) per the Data Tracking Guidelines for the assigned projects. Runs data cleaning and/or status reports. Show less