I have over 10 years of experience in Customer Service and I have more than 6 years of experience as a home-based email and chat support and received numerous commendations that lead to promotion. I’m familiar with most email and chat platforms, and I’m comfortable operating both Windows and Android devices. No matter what kind of device you use, I’m ready to hit the ground running. I am very eager to learn and improve once I am part of your team. I have the skills necessary to be an excellent “face” for your brand. I’ve refined my skills to near perfection, and I’m eager to use them in the service of your company.
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Appointment SetterLead Heroes Sep 2023 - PresentManila, National Capital Region, Philippines -
Virtual AssistantSteppemedia Llc Dec 2022 - Oct 2023Cold caller/Lead generation
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Customer Support SpecialistEclincher Jan 2023 - Aug 2023United StatesProviding customer support for eclincher subscribers thru chat/gmeet. -
FreelanceSteppemedia Dec 2022 - Feb 2023West Virginia, United States
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Customer Service Support ManagerGuangzhou Titu Technology Aug 2021 - Jul 2022Guangzhou, Guangdong, ChinaProviding customer support, order taking, recommending products, assists to online live selling.
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ObserverImport Bridges Co. Ltd. Mar 2019 - May 2022Hong Kong, Hong Kong SarObserving agents responses and updating them to provide customer satisfaction.
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Email And Chat SupportImport Bridges Co. Ltd. Sep 2017 - May 2022Hong Kong, Hong Kong SarProviding email and chat support, managing social media sites.
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Help Desk Analyst24/7 Inc Nov 2013 - Sep 2015Pasig, National Capital Region, PhilippinesProviding technical and customer support for Time Warner Cable subscribers, upselling plans.
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Help Desk AnalystAegis Peoplesupport, Inc. Dec 2012 - Nov 2013Pasig, National Capital Region, PhilippinesProviding technical and customer support for Glaxo Smith Klein employees -
Division MentorResults Manila Inc. Jun 2011 - Dec 2012Pasig, National Capital Region, Philippines
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CsrResults Manila Inc. Mar 2010 - Dec 2012Pasig, National Capital Region, PhilippinesProviding customer support
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Customer Service RepresentativeTrg Philippines, Inc. Nov 2004 - Mar 2010Pasig, National Capital Region, PhilippinesProviding customer support to different account throughout the years. (Tele2, One.tel, Toucan, Friendfinder)
Ana Lee Dolot Skills
Ana Lee Dolot Education Details
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Banking And Finance
Frequently Asked Questions about Ana Lee Dolot
What company does Ana Lee Dolot work for?
Ana Lee Dolot works for Lead Heroes
What is Ana Lee Dolot's role at the current company?
Ana Lee Dolot's current role is Freelance VA.
What schools did Ana Lee Dolot attend?
Ana Lee Dolot attended Polytechnic University Of The Philippines.
What skills is Ana Lee Dolot known for?
Ana Lee Dolot has skills like Customer Service, Microsoft Office.
Who are Ana Lee Dolot's colleagues?
Ana Lee Dolot's colleagues are Mike Orly Alope, Joana Marie S., Flor Vivar, Stellar Hunter, Jerrelyn Zantua, Md. Sohag Hasan, Michael Quinto.
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