- Coordination of the importation of materials (kegs and bottles) throughout Brazil;- Follow-up with clients, suppliers, carriers, freight agents, and international partners;- Management of import processes and demand forecasting;- Analysis and approval of customs documents;- Financial planning and reporting of logistic costs - providing visibility to clients through Power BI;- Logistics and storage management of purchase orders;- Development of projects to improve… Show more - Coordination of the importation of materials (kegs and bottles) throughout Brazil;- Follow-up with clients, suppliers, carriers, freight agents, and international partners;- Management of import processes and demand forecasting;- Analysis and approval of customs documents;- Financial planning and reporting of logistic costs - providing visibility to clients through Power BI;- Logistics and storage management of purchase orders;- Development of projects to improve transit time;- Resolution of financial issues and contract analysis, bringing savings to the company;- Use of SAP, Easy TOTVS, and Kestraa systems;- Management of cash flow KPIs, ensuring service levels. Show less

- Enhancement of communication with partner departments through knowledge exchange and solid alignment of deadlines;- Recognition for resolving and regularizing unprecedented pending values in internal accounts;- Analysis and management of KPIs;- Accounting analysis of import and export processes;- Conducted training sessions on Time Management and Planning, and Lifelong Learning Mindset Development.

- Time optimization through consolidation of activities and reports;- Analysis of accountability for all import and export processes;- Updating databases and inputting information into SAP, Easy TOTVS, and Kestraa systems;- Reconciliation of accounts with customs brokers and negotiation of outstanding issues;- Standardization of activities.

- Conduction of international market research and identification of business opportunities;- Sales planning and contract negotiation;- Direct contact with clients via email and phone;- Promotion of qualified leads and development of newsletters and catalogs (international marketing);- Follow-up of export processes.

- Improvement in courtesy control for selected clients;- Customer service and reception control;- Support for the Reservations department and other teams;- Document organization and daily accounting;- Conflict resolution;- Proficiency in the Opera system.

- Successful management of over a decade's worth of physical documents within a three-month timeframe;- Support for the financial team and issuance of invoices;- Inventory control and assistance of processes related to procurement and sales;- Monitoring and follow-up on orders, quoting of domestic freight and coordination of materials;- Maintenance of customer and supplier records.