Needs Assessment, Analysis and Planning- Conducts needs assessments to propose training in response to ministry policies/programs; technologies; prepares business cases regarding ministry training programs.- Analyzes, evaluate and determines training needs, identifies options and develops corresponding training programs.- Researches, identifies and evaluates training options to meet the ministry's knowledge and skills training requirements; conducts legislative and technical research.- Provides leadership in inter-ministerial and intergovernmental task forces and committees for training and ministry program initiatives that may affect training needs.Program Design, Development and Evaluation- Leads projects for the design and development of training standards, training programs, specific courses, and/or events that meet identified training needs.- Develops training resource materials, including instructors' lesson plans, participants' workbooks and related materials, including web-based, interactive demonstrations and on-line training courses.- Researches and analyzes tax legislation/policy or tax administration issuesProgram Implementation, Delivery and Administration- Researches and reports on trends in the area of adult education principles and practices and provides recommendations to clients and manager.- Facilitates training programs, including system demonstrations, walkthrough, and exercises; provides training, planning, guidance, and leadership by interpreting and applying training standards; leads focus groups and consultations; and provides ongoing evaluation of training program.Policy and Advice- Identifies issues and deficiencies in existing tax administration practices and makes recommendations for their resolution- Provides advice to clients on recommended training methods, options and solutions.- Represents the Branch at meetings or committees with other branches, divisions, or sections to provide technical advice or information.

• Provide operational and analytical support for highly complex and strategic planning, policy and program design activities• Use project management skills to successfully oversee and coordinate the agency’s strategic corporate planning activities and perform quarterly and annual reports• Perform critical work in supporting the development, analysis and implementation of policies and processes by creating critical paths and liaising with other branches to perform risks analysis, and ensure deadlines and milestones are met• Consult with different Subject Matter Experts (SMEs), and stakeholders to develop policy notes, info bulletins, Q&As and other communication forms to provide information regarding policy updates, new products, etc.• Analyze and synthesize complex information from various sources and generate reports on project risks, outcomes, and plans for senior management• Plan and organize complex policy and planning projects under tight time constraints and competing priorities

• Successfully created and launched engaging e-learning modules such as FIPPA and Data Governance using e-learning development software such as: Articulate 360 (Storyline and Rise), Captivate, Evolve, Vyond, and Camtasia. Modules were exported as Sharable Content Object Reference Model (SCORM) and published in our Moodle-based Learning Content Management Systems (LCMS)• Act as a Project Manager for multiple Learning & Development projects; perform needs analysis, evaluate training impacts including ROI and KPIs; Under PMBOK, use models like ADDIE and SAM to ensure deadlines and milestones are met, and stakeholders, SMEs and the L&D team feels valued and included throughout the development process and launch.• Research content to develop and design effective training programs and solutions in alignment with the corporate strategy • Research potential vendors and external sources as alternative training providers as required in compliance with the OPS procurement process • Maintain ongoing understanding and interpretation of employment legislation to maintain and facilitate mandatory compliance training • Facilitate in-person and virtual training sessions across the organization utilizing a variety of devices and software• Design, lead and implement training initiatives for the Diversity and Inclusion Committee and the Accessibility and Wellness Committee• Design engaging eLearning utilizing adult learning principles and best practices • Conduct projects for the design and development of training standards, courses, materials that are identified Develop and provide input to the development of learning measurement and training evaluation methods and tools by assessing learning results, evaluating instructional effectiveness and impact to ensure high quality and effective learning• Prepare quarterly reports on learning and development metrics, maintains data with the Learning Content Management System (LCMS)

Provide administrative and training support by:- Managing Learning Management Systems (LMS)- Preparing and scheduling training sessions- Assisting with audits- Providing recruitment support- Training team members on OTG's mission and vision, compliance and provincial trainingAccomplishments:- Streamlined training and hiring tracking with the creation of dashboards- Greatly reduced redundant training by verifying employees' duties and required/completed training

- Provide excellent customer service while dealing Roulette, Baccarat and Blackjack- Accurately follow policies and procedures- Make accurate chip exchanges and payouts- Perform card change, opening and closing table procedures

- Lecture about English Grammar, Science, History and Sociology- Assess students in order to choose best course of action according to set goals, based on age and skill level- Complete assessments, prepare class materials and communicate with students through Learning Management System (LMS)

- Develop, curate and distribute English and Portuguese teaching material to adult students- Teach English and Portuguese Grammar, Writing and Conversational Skills via Skype- Create and periodically re-assess students' individual learning plans- Budget and advertise business

Provide in-home tutoring and educational assessments regarding Math, English and Sciences for K12 students.

- Responsible for organizing an e-Sports league abroad, including organizing events, hiring staff and services, budgeting, financing, advertising and drafting and enforcing rules- I supervised 11 team members by providing KPI, listening to issues and complaints and working together as a team to provide the best experience for both team members and customers

Designed and executed research projectYielded unpublished thesis about diversity of microorganisms in bentonite

- Successfully developed new technique to measure precipitated sulphide in low biomass environments- Evaluated technique's effectiveness for leak prevention in deep nuclear repositories

- Established routine to properly care for A. domesticus (house cricket) specimen- Assisted with data collection

Adapted, translated and created content about science, technology and entertainment for the Brazilian Microsoft Home Page (MSN)

Teach English as a Second Language to students of different ages and skill levels using material and class methods developed by Wise Up.

Guide groups of students through science-based exhibitsCare for display animals such as frogs, snakes and fishAccomplishment:As a team, negotiated and coordinated the installation of a small microscopy laboratory for guests