Career professional with more than 7 years of practical experience in Customer Service (within an office setting of both fiduciary and health care institutions). Multilingual: fluently speaks, writes and reads both Spanish and English. Able to accurately interpret and communicate in Portuguese.Familiar with typical computer programs such as, but not limited to: Microsoft Office, Advantx, Ulti-ProHighly skilled and trained to handle high volume customer and patient services, including but not limited to: operating phone systems, scheduling, customer/patient referrals, insurance verification, cash handling, documentation and record keeping, customer/patient accounts and finances. Trained in HIPAA practices and medical terminology, ensuring accuracy and confidentiality. “I enjoy interacting with others. At any job, I’ve always thrived in the area of customer service. I strive to be a team player. I am always eager to learn new skills in order to expand my responsibilities and reach new goals. It is a passion of mine to continually improve upon myself & my education.”