Ana Sofia Nevarez Email & Phone Number

Orlando, Florida, United States

Currently participating in the Disney College Program at International Gateway in Epcot. The sales aspect of my job allows me to interact with guests from all over the world while anticipating their needs and providing excellent guest interaction. This location also has mobility, where I help guests check out Electric Chair Vehicles after signing a.

Provide NMSU Global students support and guidance for all matters related to financial aid opportunities, including federal grants, loans, work study, and scholarships. Conduct student need analysis, serves on appeal committee, perform federal verifications and packaging of student aid, and creates academic plans for students with Satisfactory Academic.

Perform all functions for Guest Services, including returns, account payments, and product inquiries. Demonstrate a company culture that prioritizes the guest experience by delivering seamless service to all Order Pick Up and Drive-Up guests. Welcome guests into self-checkout and provide assistance as needed. Work efficiently to minimize guest wait time.

Orlando, Florida, United States

Participated in the Disney College Program as a Merchandise Cast Member in the Norway Pavilion at Epcot. Anticipated guest needs, providing them with excellent service while upholding brand standards. Daily responsibilities included helping guests by answering questions, providing information and assisting with special requests, operating a point-of-sale.

Las Cruces, New Mexico, United States

Worked calling potential survey participants to gather survey information over the phone in both English and Spanish. Assisted entering data from completed paper surveys into electronic survey format, primarily Excel and Microsoft Teams. Updated existing records with new data, ensuring that databases were up-to-date and accurate, resulting in improved.

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Promoted credit and loyalty programs during customer interactions to achieve weekly goals. Operated POS system transactions.