Ana Q. Email and Phone Number

▪As the center manager responsible for developing, implementing and overseeing all program operations, plans and strategies. This includes managing and directing the day-today operations of the center staff of business services representatives, case managers and front office assistants. ▪ Develop and manage efforts to secure diverse and sustainable funds to support the agency as well as its workforce programs. ▪ Responsible for the execution and administration of federal, state, county and other contract-funded programs in compliance with governing laws, regulations and policies and assure compliance in all respects. ▪ Work proactively and collaboratively with partner agencies, such as the County of Los Angeles, in the planning, implementation and delivery of workforce services. ▪ Build and maintain effective working relationships with a wide variety of community and governmental agencies, employers, businesses and other groups in providing workforce services. ▪ Responsible for budget development, procurement and related fiscal monitoring and reporting and grant development. Ensure appropriate control and use of funds and provide necessary reporting of responsible fiscal management.▪ Administered and managed multiple contracts and financial agreements while adhering to strict federal, state and county guidelines. ▪Responsible for establishing necessary records, preparing reports, and insuring record and program compliance with the Workforce Investment Act and directives of the County of Los Angeles Workforce Investment Board as well as regulations of other contract-funded programs. ▪ Responsible for all personnel related functions, including recruitment, hiring and termination, training, supervision, evaluation, staff development, motivation, leadership, conflict resolution and assignments of all staff. ▪ Participated in the preparation and management of grant proposals.

Coordinate the organization, staffing, and operational activities for the Placement Services Team including hiring, training and evaluating team members. Identify opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements for meeting placement agency goals.Develop and maintain positive employer relationship with the organization to help develop and maintain an career path for our participants.